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Moving remote has become a necessity for call centers. Explore major tools, which are necessary for your agents to perform productively while working from home. Make sure your agents have everything they need to work efficiently while working from home.
For more information visit:- https://www.elisiontec.com/must-have-tools-for-agents-working-from-home/
Each business needs to aim to increase customer satisfaction and retention. Knowing major customer service statistics of the year 2021 can guide you to identify the path and design a better plan to increase client delight in 2022. Read this article to explore the tops customer service stats.enter link description here
