With the arrival of digital services now passengers can book online tickets, know PNR status, check train availability, order food in train and track the live status of the train. In addition to these facilities, filing complaints or grievances through digital platforms have been made possible with the help of Railway authority and IRCTC Initiatives.
Indian Railways has a total of 121,407 kilometers of track length completing 67,380 kilometers of railway route spread in the Indian regions. This wide spread railway network has been entitled as the fourth largest railway services of the world.