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Updated by AndersenInc on Jul 19, 2023
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AndersenInc AndersenInc
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Andersen is a full-service technology company that delivers innovative, cost-effective solutions and services to businesses in the United States. We provide our clients with the best possible user experience by creating intuitive and engaging software applications, as well as providing comprehensive support and consultancy services. We work with our clients to help them achieve their business goals, by developing custom software applications that are tailored to their specific needs and requirements. Our team of highly skilled and experienced professionals have the knowledge and expertise to help you get the most out of your technology investments.


Top-Rated American Software Provider

We offer a wide range of software development services that include custom application development, web application development, mobile application development, enterprise application development, eCommerce development, software testing and quality assurance services.


Mobile Development

Mobile Development

The need for mobile application development has increased exponentially in recent years, with businesses of all sizes looking to develop custom applications to serve their customers and employees. Andersen is a leader in the mobile development space, with a team of experienced professionals who can help you develop a custom application that meets your specific needs.
If you are considering developing a mobile application, Andersen should be your go-to firm.


Web Development

Web Development

Andersen is a web development company that specializes in building high quality, custom websites and web applications. We have a team of experienced developers who are passionate about their work and committed to providing our clients with the best possible results. We work with a variety of clients, from small businesses to large organizations, and we are always looking for new challenges. If you are looking for a partner that can help you achieve your vision, then we would be delighted to hear from you.


UI/UX Design

UI/UX Design

Andersen is a UI/UX design company based in New York, USA. We work with startups and companies who want to make their products more user-friendly and beautiful. We believe in the power of design to make people’s lives better and we’re on a mission to help make the world a more user-friendly place. If you’re looking to improve your product’s UI/UX or want to learn more about the power of design, then we invite you to get in touch with us today. Thanks for reading!

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About us

About us

Andersen adopts a set of practices and principles that are our customers´ key in staying ahead of competitors. With paying continuous attention to all aspects during development and operation integrated into the overall process, we are certain to deliver good quality software products.


Contact info USA

Contact info USA

757 Third Avenue, 20th floor, New York, NY 10017
Phone: +18009677762


Contact info UK

Contact info UK

1 Trafalgar Square, Northumberland Avenue, London, WC2N 5BW, UK
Phone: +44 207 048 6755


Contact info Lithuania

Contact info Lithuania

Didžioji g. 18, Vilnius, LT-01128, Lithuania
Phone: +37052078581


Contact info Poland

Contact info Poland

Rondo Daszyńskiego 1, 00-843 Warsaw, Poland
Phone: +48223906408


What IT Support Is and Why It Is Important for Your Business

Computer systems are meant to make business operations smarter, faster, and more efficient, aren’t they? Technology is everywhere, from a company’s daily processes like task allocation to drawing up annual reports and strategic planning. And even short-term software failure can spoil the relationships between a firm and its clients, leading to reputational and financial losses. For this reason, businesses need proper monitoring and maintenance of their digital systems.

Expertise and customized solutions

IT support providers usually have a large pool of experts and resources. That’s why any company, regardless of its size and budget, can benefit from the professional approach. This is a great asset for small businesses that can’t afford their own IT department. Such experts take away the headache of solving technical issues, no matter if it’s the never-ceasing replying to customers’ requests or app performance monitoring.

Delivering the care of all these problems into the hands of professionals saves in-house employees time and increases their work efficiency. Moreover, outsourcing IT engineers can develop internal IT instructions for companies and train their staff. This increases the technological awareness of personnel and maximizes their productivity.

The scope of assistance depends on each company’s demands. Small business IT support provides only a help desk, while bigger firms may require a much bigger list of IT services, including a help desk, internal IT support, customer or application support, and fully managed maintenance of their infrastructure and systems. The flexibility of a tailored approach not only helps a business grow but also frees up resources and provides new opportunities.

Enhancement of internal processes

Smooth performance of hardware and software with its apps and digital tools serves to encourage better decision-making of a firm’s executives. Ongoing monitoring of business metrics and consumer behavior adds to the further development of existing marketing strategies.

Mature IT support also promotes better communication and collaboration between a company’s employees. The staff members can be equipped with a dedicated cloud platform for task allocation and message exchange, which contains their personal data, job position, and interconnections with other employees. Such software as CRM, in its turn, adds to the interaction of a business with its customers by accumulating their contact information, closed deals, and other valuable data. Well-implemented business systems add value to its internal performance overall.

Improved customer support

A high level of service makes every company look professional. This is also true concerning business IT support. Picky and impatient clients expect their requests to be addressed quickly and properly. Outsourcing support teams have experience and knowledge in dealing with all types of support cases, including problematic ones. They guarantee the appropriate level of service support, which is documented in the contract.

Data security

The modern world dictates plenty of requirements for the security side of a business, including data and system protection, hacking resistance, the security of each workstation, disaster recovery plans, security audit compliance, etc. True experts can establish well-developed security processes because they work with the customers on a permanent basis, and they should because the cost of security risks is very high. Investing in the security of support-related processes can be very costly, and this is another advantage of working with an outsourcing IT support provider.

Optimization of expenses

As mentioned above, IT outsourcing support services are provided to the extent that a business requires. This allows companies not only to have a clear picture of the real value of such maintenance but also to plan their budget beforehand. The managers don’t need to hire so many specialists, paying salaries and office expenses. As a result, firms are more flexible and get precisely what they need – no more, no less – at the agreed price. And executives get an assessment of the current business situation and tailored solutions to their problems.


In the context of the fierce competition that companies face today, the seamless performance of business digital operations is not an option – it’s a necessity. That’s what makes the choice of the right IT support provider so important. The provider will not only influence the company’s relationships with its customers but also save it time, improve efficiency, and lead to better ROI from its IT processes. In-house business IT support can be an option, but the usage of outsourcing IT support services provides many more benefits and can be the advantage that will speed up the growth of your business.



  • Development of a complex high-functioning platform for the world’s largest online bank.
  • A microloans product by a European company, which can be customized meeting the requirements of any country’s legislation.
  • Payroll control and HR-management system that allows reducing the cost for the accounting department and HR-specialists by 20%.
  • An application that automates processing and analyzes all the incoming regulating documents.