Listly by Prime BPM
Every business in today’s time needs to be better than what it was yesterday, this is how they remain in business and stay relevant to their consumer base. Part of this improvement is taking necessary measures in the face of difficult situations, but a major portion of this is continuous business process improvement. The constant need to consistently analyse business processes and tweak small things to optimise them is the new norm for businesses around the world.
But how do you know, proactively, that there is a need or at least some scope for improvement in a business process? It’s simple, you maintain a checklist. More specifically, this checklist. Take a look at this 5 point guide that can help you understand your business’s need for constant improvement.
Every business has needs that need to be addressed or met, sometimes both. However, most businesses embarking on their journey for continuous improvement have no idea why they need it. Is there something broken or overworked that needs to be repaired or rewired? Unless the answer is not clear, no plan that you create will work out for your business.
The most important thing for any process are the roles assigned to them. When the right people are in charge of the correct process and they understand their responsibilities, things can go perfectly. So on your own end, you need to be sure that you have the right roles associated with a process and the right people hired in these roles.
Every business process, whether it is administrative, human resources, or delivery, has a certain value attached to it. In simpler words, they add some value to either the business or the customer. A thorough analysis of these processes with metrics of cost, resource, and time in mind can help you understand whether this process is pulling its weight for your business or not. This analysis can also very well help you in identifying bottlenecks and opportunities for improvement by recognising processes that don’t add any value.
Part of the improvement process is mapping the processes in your organisation, which is a comprehensive way of drawing it out for everyone to read. Not only does it help you in the implementation of your plans, but also works as a great metric for the change management process. When you define the flow or at least understand its basics, you will know what is causing the delay or increased costs in a process.
Standardisation is all about setting limits to variation in the processes of your organisation. When you have set limits, anything that oversteps it will trigger the alarm for everyone to take notice, from management to stakeholders. As part of your checklist for continuous improvement, a proper standardisation is a must.
A checklist to make sure that your business is under constant review for consistent changes sounds great, right? So follow these simple steps and stay on the path of perpetual improvement in your business.