A VoIP (Voice Over Internet Protocol) phone service uses the internet instead of a traditional phone line to communicate with the phone network. Your internet connection can be used to make any phone call worldwide using VoIP technology.
For Australian businesses, VoIP will become the primary technology to communicate over the phone as the NBN is rolled out. With traditional phone lines being cut off within 18 months of roll-out, VoIP is necessary to continue to make and receive calls.
Read the full article: Do you have the best VOIP set up for your business?