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Updated by Cynoteck Doon on Jan 21, 2021
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Salesforce

Maximum Sales - Salesforce Email alert Guide

Get Maximum sales - salesforce Email Alert guide, just at your doorstep of the business or the idea. E-mail alerts are the building blocks of the any positive response from any of the leads generated and can be an issue to be solved so as to start the work as soon as possible. Email alerts can be associated with flows, processes, workflow rules, entitlement processes, or approval processes. Allocations of them do exist and are as follows :-

  • For free developer edition and trial orgs, the daily workflow email is 15,
  • For a paid version gets 1000 per standard salesforce license per org.
  • The overall allocation is 2,000,000.

    and know what happens when your daily workflow email allocation has reached its limits, creating a profitable salesforce e-mail alert(process builder) and the step by step guide to be shown, if you check out the link in the description.

Salesforce Lightning Web Components - Lightweight UI

Salesforce has recently released one of its components lightning web components 2018 comparing it with the existing aura framework.
Salesforce Lightning Web Components - Lightweight UI is a new implementation need to have light-weighted framework capabilities built on the web standards which leverage is custom elements, modulus, shadow Dom and new language components available in ECMA script 7 and beyond.

This implementation of lightning web component has given Salesforce lightning platform on the last phase of achieving user interface development according to the web standards.
One of the most main benefits of using lwc is more secure faster and lightweight.
due to lwc specialised layer of Salesforce services are put on the top of the course stack including the base lightning components lightning data services and user interface API.
There is also one more thing we can compose aura components from lightning web components but not vice versa.

The following are the main benefits of using lwc over lightning components -

  • Lwc is fast
  • It has an updated automatic feature that is polyfill.
  • Improved improve API support for third party API.
  • It is lightweight.
  • Better security better testing and better browser compatibility.
Salesforce Inventory Management Best Practices

Every business, from small to large, should have some sort of inventory management in place to keep track of their stock, and in fact many do. The problem is a good amount of these businesses aren’t making the most out of their inventory management. If this sounds like you, don’t worry we have you covered.

Salesforce Inventory Management Best Practices
to ensure your workflow is efficient and productive. Here we go over a few that will help you stay organized and manage your inventory as effectively as possible.

Know your business.

As simple as this sounds, it is critical you understand the data from your business and that you know your inventory flow. Once you have established this, then you can choose a type of inventory management style (such as a continuous review or periodic review), pick a count cycle that makes sense, and make other educated decisions.

Use ABC analysis

This analysis helps you prioritize your inventory.

‘A’ Items are the most popular and contribute the most to your profit. These items need to be given detailed attention.

‘B’ items are not the best selling but certainly are not the least either. They will benefit from monthly reordering.

‘C’ items are of the lowest priority. They are small in value but large in number. As such they are important for overall profit, but each item individually is not super essential.

An overview of what is Account Teams in Salesforce

What is the Account Team?

The account team is one of the key components of the Account Management function within CRM. Account team allows users to have access to accounts and to be able to work together on a client/ prospect engagement.
An overview of what is Account Teams in Salesforce is shown with the following questions.
Where?

Account teams are supported within Enterprise, Performance, Unlimited, and Developer editions and are available within both Lightning and Classic experiences.

Account teams can be added as a related list to within account page layout.

Why?

It provides a user-centric way of providing a various level of access to different users while collaborating and have clear visibility of their access privileges. Account teams are different from Manual sharing in the account, as it allows (other than access to a record):

  1. user to define the role, the user is expected to play in a client engagement
  2. varied level of access to various users
  3. ability to automatically add team members on account
  4. ability to mass assign/ un-assign/ replace account assignments
  5. ability to filter accounts in the listview to display only those accounts, wherein the current user is added as a team member How?

Enable Account Teams

Enable Account teams within your salesforce instance by following steps mentioned within salesforce help article https://help.salesforce.com/articleView?id=accountteam_enable.htm&type=5

Setup Account Roles

Create account roles to allow users to select appropriate user role while adding within an account team

More Information: https://help.salesforce.com/articleView?id=accountteam_customize_roles.htm&type=5

Setup Default Account Team

This is an optional setup. Users can choose to add their default team (within the user’s advanced details page in setup). This allows the user to:

  1. Automatically add users within the account team, if a user creates a new account (Feature needs to be enabled within the user’s default account team setting)
  2. Allow user to use Add Default Team button within account record page, to automatically add default team members to account team
Salesforce Dynamic Forms

Salesforce Dynamic Forms (Non-GA-preview) are from one of the most sought-after features being released by Salesforce, this release (Summer ’20). Dynamic Forms are page layouts with an enhanced feature which will make life easier for most of the admins. We can now manage and show data to end-users in a more user-friendly way, there won’t be any bigger blocks of fields to look at. Fields and sections are now individual components that can be placed anywhere on the page. We can do away with most of the page layouts with the help of Dynamic Forms.

We can also create new tabs and add fields and field sections to those tabs to make pages more readable and load faster. One of the best parts of this release is the Visibility Rules to show/hide fields and sections based on certain criteria, which sometimes would take custom development to accomplish it. Now you can also choose to show certain fields to certain profiles by setting up the component visibility.

Here are a few exciting things we can do with dynamic page layouts:

  • We can control the visibility for fields or field sections based on certain criteria.
  • No need to visit page layouts to add/remove fields, it can now be done directly from within Lighting App Builder.
  • We can set field visibility based on other field values, and that will update in real-time when the user selects a value.
  • Enhanced page performance as now we can put fields and sections into accordion components or tabs and since these load only when selected this will improve load time.
  • We can place different page sections in different tabs, so the page looks slick and fast.
  • This will also help reduce the custom development needed in some cases.
Salesforce Commerce Cloud vs Salesforce Marketing Cloud

Which one is much better Salesforce Commerce Cloud or Sales and Marketing Pro? When evaluating Salesforce Commerce Cloud and Sales and Marketing Pro, it’s so obvious that the Sales Software product is the best choice.  

This ascertains that your organization or business have a successful, productive, and efficient application. You have the ability to understand the details, like usable tools, costs, provide conditions, plans provided by every vendor, etc. 

This article will help you have a better understanding of the better one. The Salesforce Commerce Cloud has about 8.8 points for its entire quality and 99% rating for the satisfaction of the users while Sales and Marketing Pro has about 8.9 points for its entire quality and 99% for the satisfaction of users. You will also get to discover which vendor is more reliable by sending email questions to the two companies and find out which one of them replies faster. 

Salesforce Commerce Cloud vs Salesforce Marketing Cloud

Salesforce Marketing Cloud is known as a unified marketing platform that is used to understand and know consumers, engage them, and customize their experience. Email marketing automation efficiently and securely connects interactions from any source or device and merges customer data and behaviours to develop real-time relevant communications. 

Salesforce Commerce Cloud is also referred to as the No.1 world’s CRM sales app. It helps in making everything you need available wherever and whenever you want it. Ranging from social accounts and contacts to Mobile, Chatter, and Analytics, association in your entire organization, and ensuring that you get deals within a short time, it’s very simple.  

Salesforce Marketing Cloud is the category of “Marketing Automation” which is the category of the tech stack, while the Salesforce Sales Cloud can be mainly classified under the category of “CRM”. 

Written below are some of the functions provided by Salesforce Marketing Cloud are: 

  • Salesforce DMP 
  • Email Studio 
  • Journey Builder 
Capturing leads using MS Dynamics 365

A lead is any potential contact that has shown interest in your company, product or service and initiated interest in by inquiring about the products. This can be seen as the new customer who has shown interest in availing your B2B Company’s product or services and made contact with you. This lead can be in the form of visitors browsing your website and filling out details as part of the call to action on your website through inbound online marketing or making contact via the contact details provided on the website. Ideally, the lead management process and strategies are transformed in a follow-up call or meeting.

Capturing leads using MS Dynamics 365
Lead generation Methods: The process of finding complete new prospects and capturing the new lead start from the already existing customer or account when the sales representative focus on the same regular customer by working on multiple opportunities for the same Contact or Account.

Telemarketing

This traditional approach prompts the sales rep to ask the right questions from prospect to identify and qualify new sales opportunity. In this way, the lead database is added into the centralized MS dynamics CRM database as part of Dynamics CRM integration services. Telemarketing has not been used as much in recent times, but it can potentially still be of benefit to your company.

Website inbound marketing or online lead generation

All new lead capturing forms that employ Gravity Forms is another way to generate leads via Blog engagements of WordPress. In addition, Gravity Forms facilitates tracking the contact details of the organic website visitor’s by downloading any of the case studies, white papers, and newsletter published by the company and opts in for email communication. People viewing your website are most likely interested in your product or service and they are the people you want to target for potential business.

Event management

This way the salesperson has multiple options to show that they have attended the event or made contact with the prospect as this campaign response enables them to convert contacts into the lead and directing the regular customer to follow-up and placed in the contact history. Only the refined lead goes into the CRM centralized database, whereas the junk ones are filtered out.

Email marketing

Sales professionals send email messages to clients and prospects to generate lead and convert into opportunity and update database records in real-time. Based on relevant CRM data from MS dynamics CRM automated, centralized database, the salesperson can send more personalized emails to the prospect by including details such as demographics, the latest promotions, newsletter subscription, and previous purchase. The CRM automated sales software facilitates effective sales and marketing campaign via Dynamics CRM support services by increasing efficiency, ROI, and reach of the targeted user – base.

CRM vs MDM

Confused about CRM and MDM software products, what you should pick, and how the two are interrelated? This article is for you then.

First, the terminology.

CRM stands for Customer Relationship Management and means a tool that lets track leads, customers, or sales, as well as introduce automation scenarios for data management and reporting.

MDM stands for Master Data Management and represents a platform that binds all business’ master data (products, accounts, transaction parties, etc.) together in one place giving you a single point of reference.

Master data – the core enterprise data, upon which the whole business depends. Each enterprise type has its own master data, what matters is that the master data is central to the operation of the whole company, not just sales or marketing.


CRM vs MDM
:

This is pretty much the main point of difference between MDM and CRM: master data is used by any and all departments of the company.

That is why master data has to be managed in a single environment where it will not be duplicated or lost.

All the CRM instances, on the other hand, are usually the business of sales/marketing departments, sometimes customer support, – and the management. 

Production, delivery, and other departments rarely need access to data used in CRM systems. CRM tools, on the other hand, can be using some of the master data in their own workflows. 

Master data, on the other hand, present interest in nearly every department – delivery, research, quality control, etc. etc.

More often than not, the data both systems work with may intersect. Both will store the customer info, and the actions that the customers took. Therefore, Master Data Management is often related to more than just a tool, but rather a process, or a technology. The process that keeps a database without duplicates or obsolete records – a one-point-of-entry to all the company’s master data.

Cynoteck Achieves ISO 27001 - Certification

Cynoteck Achieves ISO 27001 – Certification for Information Security

Cynoteck Technology Solutions feels proud to announce its achievement of ISO 27001 certification for its information security management practices and its commitment to quality management systems and performance.

ISO 27001 is an information security certification for an information security management system that incorporates all legal, physical, and technical controls included in an organization’s information risk management processes.

“Getting this certification is a big milestone for us and determines our dedication towards protecting the information assets of our customers, employees, and our business to the highest standards of information security on a large scale,” stated Udit Handa, the CEO of Cynoteck Technology Solutions. He further added, “Getting this certification has strengthened our organization with increased reliability and security of our systems.”