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Updated by Novel Vox on Aug 01, 2021
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5 Ways Your Contact Center Can Stop Irritating Customers

We live in the age of instant gratification and ever-shortening attention spans – the “culture of impatience”. When so many customers – 58% according to a Microsoft survey – are more than willing to sever a relationship with a business due to poor customer service, can your organization afford to be one of them?

5 Ways Your Contact Center Can Stop Irritating Customers - Blog

Customer experience is highly dependent on how satisfied your customers are. So offer the best customer service with the best contact center solutions.

Looking for Cisco Servicenow Finesses Integration Services for Your business?

NovelVox offers Cisco ServiceNow Finesses Integration Services, which offers an enhanced and optimized ticketing interface for users at the call center. We have a team of experts who deliver high end solutions to boost the agent productivity.

Cisco Finesse Unified Agent Desktop - NovelVox

Novelvox has been providing contact center solutions for over a decade now. With Cisco Finesse Unified Agent Desktop application, we are determined to improve overall contact center productivity and customer experience.