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Updated by Nick Kellet on Nov 13, 2015
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Nick Kellet Nick Kellet
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Customer Feedback / Listening Tools

Customer Feedback Pro Extension

Magento Customer Feedback Pro Extension include many more features for online merchants where store owners allows customers to offer feedback for the website.

http://bit.ly/YDMe9j

Feedback Form - Kampyle

Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.

Get Satisfaction - Customer Communities For Social Support, Social Marketing & Customer Feedback

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Feedback & Online Help Desk Software | UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Complete customer support solution - feedback service, helpdesk, chat | UserEcho

Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.

Idea Management - Innovation Management - Crowdsourcing - Suggestion Box - Customer Feedback - IdeaScale

IdeaScale is the leading innovation software solution for idea management and suggestion box software.

SparkBin - Idea Gathering for Businesses (and Google Apps)

SparkBin offers a leaderboard that displays the top ideas submitters for the week, month, and all time. Ideas are only counted when someone other than the submitter likes it, so this encourages broad engagement and friendly competition inside the company to become "King of Ideas".

Website Chat, Live Support Chat, Live Support Software

WebsiteChat.net Live Support Chat Software allows website visitors to chat with a company representative and have their questions answered instantly by clicking on a live help button embedded on a web page.

Free Web Conferencing Software, Free Online Meetings, Free Webinar Service Providers

Free Web Conferencing & Webinar Service. No time limits or restrictions. Up to 200 attendees per meeting, screen sharing, conference calling and more - all completely free!

Welcome to Facebook - Log In, Sign Up or Learn More

Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited number of photos, post links and videos, and learn more about the people they meet.

Listly - Lists made easy + social + fun!

Lists = Ranking. List Posts = Traffic. We help bloggers & brands curate, crowdsource, and engage readers via live embedded list content inside blog posts.

Crazy Egg - Visualize where your visitors click

Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Qualaroo - Behavior Insight Surveys For Smarter A/B Testing

Takes less than 2-minutes to set up so marketers can start building multistep programs to understand user needs and issues and guide them to an optimal website experience.

Call Tracking | Mongoose Metrics

Enterprise Call Tracking to the Keyword Level for Businesses. Mongoose provides Phone Call Tracking and Enterprise Software Integrations to help you model offline and online conversions.

Olark | Live chat with your customers for sales and support

Live chat and real-time monitoring of your website visitors so you can sell better and provide excellent support

UserTesting.com - Low Cost Usability Testing

Usability testing has never been easier. UserTesting.com's online usability testing is the fastest, cheapest way to find out why visitors leave your website.

Zoho Discussions - Affordable Customer Support Community and Private Community Software

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

MakeFive :: Your top five everything

MakeFive is a simple way to rank everything. Make a list share your thoughts and dig-in to what others are saying!

SuggestionBox.com - Customer Feedback Management Solution & Community Collaboration Platform

A customer feedback management solution powered by SuggestionBox provides companies, non-profits, groups & clubs with a simple way to collect customer feedback. Our community collaboration platform is powered by you.

OpinionLab | Omnichannel Voice of Customer Feedback | Customer Feedback Management

OpinionLab is the global leader in Voice of Customer (VoC) feedback innovation, with real-time listening solutions for every brand touch point.

Gripe: Get your complaints resolved!

I received your email and I have replied to it. I hope I was able to resolve this issue to your satisfaction. I am very sorry that the flowers were not of good quality. We do strive for 100% customer satisfaction.

Provide Support ® - Live Chat Software for Live Support and Live Help

Help your customers in real time with Live Chat software. Gather their feedbacks with help of Post Chat Survey feature