3 Reasons To Have A Chatbot Need Than App

This makes the chatbots, a great solution for the small businesses. Even if you have a larger business and have extra money to build an app, it’s still worth considering a more economical and reachable chatbot alternative.

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The users look at the key elements of your website in under three seconds and decides whether he is going to stay on your website or leave it. This is another reason why the user experience design on the website should be flawless and enjoyable.

Also, it is more agile and beneficial than a human lawyer consultation. Now, a common myth is that the lawyers think they will be replaced by legal chatbots.

According to another study, a bad experience will turn 40% of your customers to your competitors. On the other hand, a good experience will keep your customers loyal to your business. 15.8% are less likely to switch brands when there is a good user experience.

They are only little helpers that will simplify the work of the lawyers and free the lawyers time to focus on more important and complex tasks. Additionally, the human lawyers can work on a consultation capacity and also check up on the work of the chatbots at times.

Moreover, apps have to be tested, refined and only after that it can be submitted to app stores for approval before clients can reach your product. Apps are a costly affair as they require constant investment to develop and upgrade.

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An experienced UX designer can predict the usability issues so that they could be immediately fixed to ensure customer satisfaction.

Chatbots, on the other hand, are much simpler. You don’t have to worry about app development, as messenger apps are built by third parties. All chatbots feature updates can be done with continuous integration just to the backend.

They work for you constantly without ever looking for breaks, week-offs or vacations. While a human employee works for 8 to 10 hours a day and looks for rest at the end of the day, a chatbot looks for opportunities to serve your business better.

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The legal chatbot can generate legal documents, reports, and legal briefs. Not only that, the chatbot can perform a lot of the legal work in seconds while the same work when given to an average employee takes much longer time to complete.

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