List Headline Image
Updated by NimbleNerds on Dec 09, 2020
 REPORT
NimbleNerds NimbleNerds
Owner
5 items   1 followers   0 votes   20 views

5 Things to Consider When Deciding on a Managed IT Service Provider

As your business expands, you’ll want to explore your options and one of the things you’ll have to eventually consider is whether or not you should hire a managed IT service provider. Indeed, you’ll reap many advantages from doing so, but before all that, you need to do your research. Here are some factors to carefully consider when deciding on which firm to hire.

1

Extra Fees

Extra Fees

The last thing you want is to be shocked by your monthly payments because they’re nowhere near the fixed amount you thought you had to pay. These instances happen when clients fail to inquire about the fees and the inclusions and services that they can get without having to pay extra. It’s best to find a firm that clearly declares all fees up front and guarantees you won’t be taken aback when your next monthly statement comes.

2

Remote Repair Services

Remote Repair Services

A good provider of managed IT services knows and understands very well that there are some issues that can be fixed even without the staff having to come over your location. There are firms that do this at no additional cost, so consider this as you do your research.

3

Weekend Services

Weekend Services

In a perfect world, your managed IT service provider is available every single day of the week, month, and year. But the reality is, you could come across a firm that will have you wait for a couple of days or so, before your concern is addressed. If this is the case, it might be a better idea to find another service that provides weekend services at no extra fees.

4

Expertise

Expertise

It’s a given that your IT solutions technician should have the right credentials but with the emerging technologies today, it is crucial that the firm you’re partnering with has a team of experts that know the best strategies to solve and address new IT issues and problems in the business realm.

5

Same-Day Fix

Same-Day Fix

If your business heavily depends on its IT department, then you should consider looking for a firm that includes a same-day response as part of its all-in monthly package.

These are just some of the things that you should think about when selecting a firm to provide your managed IT needs. Visit Nimble Nerds today to know more.