How to Write a VoIP Request for Proposal and Get Exactly What You Want

So you want to upgrade to a VoIP phone system. Great! But you have to write a Request for Proposal (RFP). Suddenly, the deadline is approaching and you’re struggling to have everything properly structured. You’re trying to use terminology that might as well be a foreign language to you. You’re beginning to question whether you should just stick with your redundant old phone system.