Order-to-cash is a series of business processes that include receiving and fulfilling customer requests for any good and service.
OTC is relevant to the healthcare and MedTech industry, including pharmaceuticals, biotechnology, equipment, and distribution, apart from all other industry verticals.
This blog discusses the importance of improving and optimizing the existing OTC process in the healthcare sector to enhance the customer experience.
CommerceCx helps you to optimize your OTC process. We are Silver Salesforce partners for salesforce implementation, quote to cash, CPQ, and order to cash process.