Sanjay K
Any operations manager in a customer support center will say that support tickets are one of the biggest cost variables that a company must face, in terms of both volume and duration. In North America, the average cost per ticket comes to $15.56, and can even go as high as $49.69!
https://www.glowtouch.com/5-keys-to-solving-the-root-causes-of-support-tickets/
GlowTouch Technologies is a global customer care right sourcing organization that puts people first. Whether you are ready to economically scale your care operations or seamlessly integrate custome...
