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Updated by Edward Jones on Aug 11, 2020
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Edward Jones Edward Jones
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UBER ACQUIRES AUTOCAB – IS THIS GOOD OR BAD FOR PRIVATE HIRE OPERATORS?

Uber has last week acquired the Manchester based taxi booking & dispatch software provider Autocab for an undisclosed sum, there have been mixed reactions from operators up and down the country and worldwide you use the Autocab software.

UBER ACQUIRES AUTOCAB – IS THIS GOOD OR BAD FOR PRIVATE HIRE OPERATORS?

Kentax Taxis have been using Autocab to provide High Wycombe Taxis Service since the early 2000’s, they have some serious concerns about their data potentially being available to one of their biggest competitors. Data confidentiality and security is one of the biggest concerns facing businesses in today’s digital age.
Abdul Hamid the Operations Director of Kentax Taxis says that Autocab is reassuring operators like us that our data is safe with Autocab, and no data sharing will take place with Uber, we are sceptical at this stage but have been in a very positive business relationship with Autocab for the best part of 2 decades now which is persuading us to believe them at this stage, only time will tell if our trust was justified and validated.
Autocab’s Marketing Director Jon Smith who will be staying on as part of the Management team after the take-over said that data sharing will not happen, he added that it would be illegal for Autocab to share their data with Uber under the data protection laws, he added that we can only use data as instructed by our customers, and they already handle data for competitor companies in some cities without sharing their data and they have no intention of doing this with Uber.Kentax Taxis have been using Autocab to provide High Wycombe Taxis Service since the early 2000’s, they have some serious concerns about their data potentially being available to one of their biggest competitors. Data confidentiality and security is one of the biggest concerns facing businesses in today’s digital age. .