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Updated by DITS TEK on Jul 30, 2020
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CUSTOMER RELATIONSHIP MANAGEMENT

Why CRM is Important in the Current Situation? - Ditstek Innovations

The customer is the king of any business and organization. The goal of the CRM tool is that it allows you to understand the existing as well as potential customers. CRM is a go-to place for everything. In this article, we have discussed how software like CRM (Customer Relationship Management) has contributed to every industry, business, and organization to fight against the disease- COVID-19.