Today’s customers expect to receive support where they want, when they want, and how they want. As customer expectations have changed and grown more demanding, companies have struggled to keep pace by adding new service options to their catalog. Now it’s very common for a company to offer customer support via several channels, such as email, text, phone, and chat. https://www.glowtouch.com/how-chat-support-can-positively-impact-customer-satisfaction-and-your-other-service-channels/
GlowTouch Technologies is a global customer care right sourcing organization that puts people first. Whether you are ready to economically scale your care operations or seamlessly integrate custome...