2020 has been a critical year. Especially for people in HR who have been at the forefront of the global pandemic from the beginning. While the first half was crucial to sustaining business operations, the second half seems more challenging as it is going to determine the future of the organization. As enterprises come to terms with the new realities of the workplace, HR’s role is getting redefined in terms of rebuilding the organization, securing employee trust, strengthening its processes, and creating a safer workplace.