Retail Industry Solutions

In stores and on the sales floor, high tech tools help balance inventory assortments, manage ordering and track pricing. Customer tracking tools increase customer satisfaction and promote loyalty by enhancing shoppers' in-store experience. Success in retail technology strategy today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar. Customers today demand change, compelling experiences that excites them, and the ability to shop when they want, how they want, and where they want. Retailers need innovation to meet their customers’ growing demands. Sophelle delivers that retail innovation. Retail success is about creating a compelling customer experience and today it takes innovation to be compelling. Sophelle is a management and technology consultancy focused on retail. Over our 20+ years we’ve helped hundreds of leading retailers on thousands of projects. Highly innovative retailers prepare for innovation. They prepare their organizations. Associates throughout the enterprise are ready for change. They prepare their partners. Stores work with landlords and mall operators to prepare them for increases in parking needs. They prepare their supply chain. Innovation isn’t free. Every highly innovative retailer understands this. Highly innovative retailers invest in all aspects of the business. They invest in processes, defined, but flexible in order to support to innovation.

Traditional retail selection processes too often lack specific focus on this agility, so if you’re looking for new solutions, be sure to define requirements tailored to your needs in order to increase adaptability.

Retail companies spend all day collecting data. You might not even realize how much data your company retains. Every interaction within the retail space, be it business transactions, social media interactions, or machine data communication, is recorded in some way. For starters, you have to come up with a place to store this information, which will cost your business money. In addition, your analyzing technologies spend all of their time going through pages of machine-to-machine communications to come up with a pattern that you can actually use. When it comes to retail industry blogs, retailers understand that there is no ‘one size’ fits all technology platform. With hundreds of technologies across each and every processor silo plus thousands of integrator, the selection process can easily become overwhelming for even the most seasoned retail executive.

Success in retail today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Keep up with the ever-changing retail taxonomy, terms, and abbreviations with our Retail Glossary. The benefits of using a retailer include providing additional value to the customers in the form of product and service mixes to entice the customer to buy from them rather than the individual supplier. A retailer performs the dual functions of buying and assembling of goods. The responsibility of a retailer is to identify the most economical source for obtaining the goods from the suppliers and passing on the advantages to the consumer.

Success in retail today is about innovation through retail omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar. Customers today demand change, compelling experiences that excites them, and the ability to shop when they want, how they want, and where they want. Retailers need innovation to meet their customers’ growing demands. Sophelle delivers that retail innovation. Customers are drawn to experiences. Whether they’re shopping in-store, online, or buying online and picking up in-store (BOPIS), they want authentic, customized service that fulfills their needs. The key to providing an omnichannel experience is real-time data that provides insight into what your customers want when they are looking for it. Sophelle explains the importance of real-time data in creating a sales experience that compels customers to come back again and again.

Success in retail today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Keep up with the ever-changing retail taxonomy, terms, and abbreviations with our Retail Glossary.

Success in retail today is about innovation through retail omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar. Customers today demand change, compelling experiences that excites them, and the ability to shop when they want, how they want, and where they want.

Customer tracking tools increase customer satisfaction and promote loyalty by enhancing shoppers' in-store experience. Success in retail today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Keep up with the ever-changing retail taxonomy, terms, and abbreviations with our Retail Glossary.

A retail webinars is an online event that is hosted by an organization/company and broadcast to a select group of individuals through their computers via the Internet. A webinar also allows the hosting organization/company to interact with an audience.

Success in retail today is about innovation through retail omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar.

Millennials have undeniable buying power, but they’re not an easy sell. They notoriously hold brands to incredibly high standards and actively show disdain for traditional advertising techniques.
To attract this generation, retailers first need to have a thorough understanding of Millennial values.

A retail webinars is an online event that is hosted by an organization/company and broadcast to a select group of individuals through their computers via the Internet. A webinar also allows the hosting organization/company to interact with an audience.

In keeping with our No Surprises approach to retail, we believe it’s vital for retailers to think ahead and start planning early. Here are the top 5 considerations we’re taking into account for a post-COVID retail world.
1. Getting customers back into stores and making purchases

Hardlines and softlines are the two major classifications of retail inventory. “Softlines” generally refers to goods that are literally soft, such as clothing and bedding.

But just because online sales are soaring right now, doesn’t mean we can forget about the importance of brick-and-mortar stores. In fact, an in-store eruption is slowly building, and we won’t be waiting long before it explodes. That’s because one of the youngest generations is shaking things up—and I’m not talking about Millennials this time. Generation Z is preparing to topple the retail market as we know it.

Sophelle helps retailers create compelling customer experiences in stores, online, and throughout the customer journey and personalization is a key component. Generic, one-size-fits-all experiences no longer cut it. There are over one hundred retail applications that call themselves ecommerce personalization solutions and the list keeps growing.

There are over one hundred retail applications that call themselves ecommerce consultants and the list keeps growing. We’ve identified the solutions that are making an impact on retail customer experiences in our list of top personalization solutions.

Success in retail today is about innovation through retail technology strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar.

Focusing on multi-store operations in a wide variety of industries, Aralco POS software has advanced functionality that can be easily customized for specific business needs

With extensive retail technology strategy and commerce experience to draw on, the retail consultants at Sophelle know how to guide you through the concept and construction of sound strategies.

Sophelle provides our clients with in-depth retail consultants services in the disciplines most vital to retail success. This focus ensures we stay ahead of industry trends while staffing projects with proven subject matter experts.

Success in retail strategy today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar.

When it comes to retail management consultants, retailers understand that there is no ‘one size’ fits all technology platform.

When it comes to retail management consultants, retailers understand that there is no ‘one size’ fits all technology platform.

Success in retail strategy today is about innovation through omnichannel strategy – new channels, new capabilities, new processes, and new business models. Gone are the days when customers sought comfort in the familiar.