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Updated by Douglas Lee Miller on Apr 08, 2013
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Best Ways to Know Users

1

Think Like a User

Think Like a User

Step into the user's shoes and try to understand the design from their perspective.

2

Surveys

Surveys

Ask a series of questions to find out what users want and need.

3

determine your audience

determine your audience

decide who you are trying to attract to your site tailor your design to their needs and wants

4

questionnaire

questionnaire

Having some sort of short questionnaire for users to complete can help you understand them better

5

Knowing your user

Knowing your user

Design something that encompasses your own interests. If you are a part of the target market, you may have extra knowledge in what others in that area may want to see, and you won't have any problems doing additional market research if you're already a part of said market.

6

Best Ways to know users

Best Ways to know users

Look at trending #'s
observe that websites are being looked at most often
take polls or surveys
step into the mind of a person who knows nothing about the internet

7

Research

Research

Research you main userbase, what they need and how they want to reach that need. This can be sorted into different categories of users, with different goals of different groups.

8

User observation

User observation

Observe and record how a user performs a function and what things help or hinder their experience

9

Research

Research

Research how users interact on other platforms that are similar

10

Identify User Needs

Identify User Needs

A good way to know your user is by conducting usability testing and performing contextual interviews. This will help you identify your user needs

11

Consider the Demographic

Consider the Demographic

In order to create a page that is user-friendly, one must first consider the demographic of those who will visit the page. For instance, websites for a younger age could include brighter colors whereas a website for a business would have to be more professional.

12

Research

Research

Research the brands audience and related brands audience. learn what they like and what appeals to them (i.e. look and interactivity)

13

Questions

Questions

Ask the users questions about what they want in and how they want to improve face to face.

14

Survey

Survey

A user-completed survey can offer feedback from the user himself/herself to determine his/her wants.

15

Best way to know users

Best way to know users

Look at their habits on what sites they go on
what is most popular or what is trending right now
surveys, and other type of tools to understand the users

16

observation and research

observation and research

observe how the user performs and know what kind of users you are aiming for and be sure you create something they are familiar with

Know your users by engaging them

One way to know your users is by engaging them through a contest, survey, wall topic, or etc.