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Updated by symphonysummit-reports on Mar 16, 2020
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Case study by EMA on AI ITSM - Symphony SummitAI

A new case study from Enterprise Management Associates demonstrates Symphony SummitAI’s ability to deliver AI-powered IT service management for its customers.

New Case Study from Enterprise Management Associates Reveals How Symphony SummitAI Revolutionizes AI-Powered ITSM

A new case study from Enterprise Management Associates demonstrates Symphony SummitAI’s ability to deliver AI-powered IT service management for its customers.

Exciting Changes to Start off 2019: New Year, New Name! - Symphony SummitAI

Our recent expansion into the North American market has been a great success; customers and partners are beginning to notice our differentiated approach of AI enabled IT Management, and we received well-deserved recognition from Gartner as “Gartner Peer Insight Customers’ Choice for ITSM”!

Symphony SummitAI Releases Next-Generation AI-Enabled Suite with Digital Agent to Transform IT Service Management

Symphony SummitAI’s ITIL-certified modular suite are designed to help customers unleash productivity & deliver up to 45% improvement in total cost.

ITIL 4 Points to need for more AI and Automation in ITSM - Symphony SummitAI

Explore the knowledge on ITIL 4 and the automation that is inherent within the new ITIL 4 foundation publication including ai in IT Service and Management.

Making Delightful IT Customer Experience Possible - Symphony SummitAI

An integrated and intelligent system can empower agents to better handle and resolve client issues instantly, leading to great IT customer experience.