IT is an enabler of productivity. For instance, smart service management, flexible asset redeployment, and project management. We look at these from the CIO’s lens.
IT is an enabler of productivity. For instance, smart service management, flexible asset redeployment and project management. We look at these from the CIO’s lens.
Gamification in the workplace achieves great employee engagement. It guides how employees execute new activities & habituates repetitive tasks quickly.
Service automation takes user experience to a new level. It focuses on adding value to tasks while boosting efficiency and reducing cost and complexity.
ITSM skills will be highly sought out in the future. It is imperative that IT service skills are updated, tracked & monitored trough effective skill management systems.