How Chatbots can be a Game-Changer for your Business

Now a days chatbots will become an integral part of every business, From handling customers queries to resolving issues, chatbots are becoming more popular in bringing technological revolution for businesses. Consagous Technologies is the most known company for the AI Chatbot Development in Chicago, IL.

Software testing and quality assurance- these two practices have been consistently evolving over a long period of time now, making rapid improvements in their stride. Till a very short while ago, Quality Assurance, or QA, was considered to be an entirely separate function but is now increasingly becoming a crucial part of the entire development process as a whole.

In fact, such has been the increasing dominance of QA these days, that a number of software development service providers have already begun adopting it as a part of the software development process.

As far as the overall evolution of the IT industry is concerned, this change in perception of QA has had a big role to play. With increased competition, delivering products and services on time has put somewhat undue pressure on the companies to deliver. This is where quality control has become so very important.

Such has been the interdependence of cutting-edge software development and QA that the current software trends encompass the best security and performance measures on offer.
As far as the question of Quality Assurance goes, new techniques have been coming up for the last few years. This is one of the main reasons why there is such a wide acceptance in multiple IT domains.

QA & Software Testing Trends
Because technologies are changing at a rapid pace, quality assurance analysts tend to face a number of issues in their daily lives. However, reaching the market as quickly as possible is something that’s always at the back of the mind.

This is why here are some trends that we feel will have a big role to play in the coming years, as far as software testing and quality assurance services are concerned-

1- Blending AI & ML With QA
Bringing AI and ML into QA eliminates the problem of companies getting sucked into an automation trap, wherein testing teams fail to take care of the issues found in the previous test runs due to a lack of time.

If traditional software testing methods are anything to go by, the business functionality brings about an evolution in the applications with changing requirements.
With Artificial Intelligence and Machine Language in the midst, there can be a better sorting of the test cases, where the ones on a high priority get tackled first. The test automation code also gets the liberty of automation in itself- a huge plus.

In the years to come, AI and ML will have a big role to play in evaluating the test results, bringing in better and more sorted test cases for testing teams.

2- QA Automation To Play A More Vital Role
With continuous delivery of paramount importance today, the same could not have been achieved without the advent of automated testing. Thanks to the overall agile approach, any bugs and problems get timely detected, making QA enjoy a higher degree of efficiency.

With QA automation, it becomes easier for QA engineers to establish a proactive testing frequency, facilitating quality checks at every level of SDLC (software development life cycle).
However, despite all kinds of automation, manual testing will still have its fair share of takers. The most impeccable quality will involve a sophisticated combination of both automated and manual tests, bringing to the fore a pretty effective testing strategy.

3- A Change in The Traditional Roles of Testers
Because the overall situation is becoming pretty dynamic as time goes on, testers will be required to enhance their skill base with the motive of being able to handle more job roles.
With Agile methods and DevOps coming into the foray(more on these two later), the collaboration between developers and testers is imminent in the near future. With such a situation, coding skills will only take things so far.

Developing more skills in Machine Learning and AI is a good way to go, as they become more integrated with the QA process. With company management encouraging testers to take the right set of initiatives, added skills will have the potential to work wonders.

4- DevOps and Agile Methods
As digital transformation continues to become the staple of today’s world, digital testing too is also set to continue for the foreseeable future. With increasing competition, companies are continually experimenting on the methods, and agile methodologies are taking all the accolades there.

QA that’s driven by customer experience is definitely a trend to look out for in the near future.

As far as DevOps is concerned, the traditional lines between testing, operations, and development get taken care of. The agenda behind this is to lead to a better pace of deployment, reduce the time taken to hit markets, and also ensure higher ROI in the process.

With more elaborate demands, project and release changes, automation of software testing and QA outsourcing will take the world in the coming months.

One of the leading software quality assurance service providers, the team at Consagous Technologies goes all in to provide every single one of its clients the most impeccable and professional service. For more than a decade, Consagous Technologies has been delivering solutions to companies all over the globe, to numerous accolades in the IT domain.

Original Source:
https://www.consagous.co/blog/qa-trends-to-watch-out-for-in-2021

The more we say about Artificial Intelligence as a technology and the impact it has been making in the world today, the less we will be able to justify its impact on our lives.
Recent statistics on Oberlo show that about 54% of business executives admit that the incorporation of AI within the workplace has increased their overall productivity. To add to it, a very sizeable 15% of global customer interactions would be entirely completed through AI by the year 2021. Compared to 2017, it will be a 400% increase, and that’s huge.

The pace of AI and machine learning development services in giving a profile to businesses has been pretty healthy, if not too quick. The little slack can be accredited to the higher costs that come associated with the application of AI in the organization.

All that is under change now, where the related technologies enabling AI, like development platforms, better processing capabilities, and data storage are becoming more economical as we speak. The time is surely right for companies to take AI into the loop.

A Little Insight
Because data storage and processing power are now becoming affordable for companies, new opportunities are constantly opening up to change the ways of organizational operations. With the application of AI, it has become easier than ever to figure out a pattern and derive sensible insights from the collected data for better decision-making.
Artificial Intelligence is already being used extensively by businesses for better customer management, detection of fraud, and other security issues as well.

Driving Organizational Change with AI

To utilize the power and prowess of AI fully, it is very important to club different AI implementations with the change management programs in your company. In fact, a number of AI application development services are focusing on developing solutions that make this transformation seamless and harmonious.

There are no two ways that as a technology, AI ensures efficiency, productivity, and enviable levels of engagement. However, stakeholders play a big role in the continued survival of a company and any kind of change in the flow involves delivering them a complete understanding of what exactly is changing.

How to Make this Shift Correctly?
There are a lot of management leaders in companies that consider AI as a technology that generates results as soon as it gets implemented. With this in their minds, they put in a lot of money to develop the right kind of infrastructure, AI tools, and onboarding the right data experts in the process.

By no means this is wrong, but it’s a narrow approach to bring AI in the organization. Yes, technology and skills are absolutely important elements in a company, but they need to be aligned properly with the culture, structure, and manner of operations to ensure better adoption of AI in the organization.

Right Education is Critical for Better Adoption
To bring a smooth switch into AI, the right kind of learning needs to be delivered to the stakeholders before anything concrete takes shape.

Not into a lot of details, but a generic awareness about the value AI will bring to the company as technology can also help. This will set clear expectations for everyone about how AI will work as a technology within the company.

It’s important to note that this education is not just limited to external stakeholders, but should also extend to the administrative personnel within the organization as well.

Through such initiatives, it becomes pretty easy to eliminate any kind of misconception that might occur with bringing AI into the company. The simplest reason to do this is that AI is a future-oriented technology, and incorporating something this advanced can be met with a lot of intimidation too, which can put a stop to it even before it starts.

AI Brings Better Decision-Making to the Table
*Keeping up with changing trends in technology is pretty important for staying relevant with the competition, and AI is an integral part of making this change ahead. The speed with which *AI and machine learning development services are becoming more dominant speaks volumes about the ‘AI force’.

It goes without saying that AI will bring in huge disruptions to existing business models, and even prove to be the driving force behind the creation of new models as well. Better communication, better data analysis, and quicker decision-making are some of the many functions that will improve dramatically with AI.

Despite all this, keeping the human interference into it all will always be important. By no means this interference translates to something negative, but the perfect ally to better deployment of different AI measures.

Planning and Creating Better Deployment Structures
Creating better structures for the adoption of AI within the organization is very important to make the entire process smooth and without hiccups. With a proper adoption structure, things can be implemented gradually and not in a single burst.

For instance, AI modules can be first implemented in the departments where there is already a lot of technical awareness about the know-how of AI. The transition and adoption both will be smoother in this case. This department can then rate AI highly, motivating the others to follow suit.

Even before rolling a module out, the initial testing itself can give a lot of feedback about the overall employee reaction to AI implementation. To add to it, gradually accepting AI as a technology can be more of a learning experience than just throwing it around in the entire organization.

Final Thoughts
If a company has to realize the true power and potential of AI, it should be a unanimous agreement within the entire organization. If you are looking for something amazing based on this sophisticated piece of technology, do connect with Consagous Technologies, a well-known AI and machine learning solutions provider that’s backed with a lot of experience in the domain.

*Original Source: *
https://www.consagous.co/blog/ai-and-organizational-change-how-this-technology-is-changing-it-all

Statistics from Oberlo show that an average user spends about 3 hours every day on social media platforms.

Every single day!

Given how social networking app development has evolved over time, it doesn’t come as a surprise. Three hours is a lot of time for a single user, which also presents a huge opportunity for numerous small businesses to enhance their visibility and reach out to a huge audience with their products or services.

While social media can seem like a pretty non-essential tool for a small business, ignoring it can be very harmful to the growth of your business. If done right, social media can bring you a huge boost and take your business to the next level. Lack of vigilance can also lead you to waste your time unnecessarily, where you can even lose out on customers by rubbing them off in the wrong way.

Yes, lack of information can pose problems, but social media is a spectacular way of connecting with people who are already aware of your business and brand. Apart from them, it is also a great tool to gain the attention of new users as well.

To put the point across, administering a social media plan does not need to include high costs or too much time.

Why Can Social Media Be a Great Option For Your Business?
Today, social media tools play an important part in proper social media application development, where every customer interaction looks to directly address their queries and issues. Getting the right set of people to take note of what you have to offer will always be a critical aspect for any small business.

We take a look at some of the most amazing tips that can help your small business grow from strength to strength in a short period of time-

1- Create a Social Media Plan
Regularly posting on social media without any objective is not going to work. There has to be a plan for the same, and every single post should be in line with the decided plan. Take your time in analyzing competitors and figure out what are they doing for their online brand visibility.

You can also create a social media calendar to have an organized view of how you will be going about with your posting for a particular period of time.

2- Finalize the Social Media Channels
Never be under a delusion that as a business, you have a complete awareness of the right social media channels for your business. Because app development services are more accessible than ever before, it is very easy to get confused.

Finalize the social media channel for your business with a proper analysis of the available options, so that you can channelize your energy optimally.

3- Ensure Interactivity on Posts
Certain social media platforms like Facebook have tuned their algorithm in such a way that interactive posts find a lot of attention among customers and users. Brainstorm with your hired help regarding how you can go about creating the posts for your business that allow people to speak out.

It will bring you better visibility without a doubt.

4- Understand Your Audience
Social media is a great tool for your business as it allows you to target your audience in a much better way. But you need to figure out who your target audience is in the first place.

Evaluate the present data that’s available to you about your customers and try to break it down by proper analysis. This process will help you become clear on your customers and what platform they are using to make their purchase from you.

Conclusion
These few social media tips will surely put you on the right track to allow your business to take that much-needed digital switch with measurable results.

If you are looking for someone to take care of your social media presence, you can surely put your faith in Consagous Technologies. It’s a leading social networking app development company that is actively engaged in providing result-oriented digital marketing solutions to multiple clients across the globe.

Original Source:
https://bit.ly/2MDXqlP