symphonysummit-reports
Organizations are facing multiple challenges regarding IT operations – and for multiple reasons. Traditional IT management solutions are no longer able to keep up with the demands of digital transformation
Together, we’ll focus on some of the key benefits IT leaders can leverage from the
latest developments in Artificial Intelligence (AI) – process automation, improved IT security, and increased business value from technology.
The new ITIL 4 IT service management (ITSM) best practice framework has 34 management practices, but how do these practices apply to the emerging dominant business delivery method of today, i.e. how does ITIL 4 work with cloud? This blog is part of a series that considers a number of the ITIL 4 management practices in the context of the cloud delivery model (both service delivery and support). This blog on incident management and cloud:
