For the https://account.live.com/password/reset, you can either visit account.live.com/password/reset (if the two-step verification is enabled) or account.live.com/acsr (if the two-step authentication is off and you cannot access the email registered with your Microsoft account). Follow the on-screen instructions, and you would be able to reset Account Live or Microsoft account password. For further information, contact the Microsoft customer support professionals.