The first reaction to a negative review is often anger and in an angry state of mind you would want to respond to the reviews with fury while launching a personal attack on the reviewer. This might give you momentary satisfaction but is going to do more damage than good in the long run
A webinar presents you with the possibility to connect with the entire world from a simple platform. Not only does it lend you a professional credibility, but also lets you establish your organization as an expert in the industry.