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Updated by Shonali Burke on Feb 03, 2015
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Blog Valentines That Make Business Sense

A collection of blog posts that will encourage business, social media and customer service smarts. Consider it a Valentine's Day gift to you and your business.


3 Social Media Lessons From Valentine’s Day

The context of what we say is often more important than the words we use.

L-O-V-E for Social Businesses on Valentine's Day

Social businesses understand that interactivity is key to converting fans into customers for life. Here's a Valentine's Day song for them.

The Ikea Effect, Pinterest and Competency

This post suggests ways to make sure that as service providers we have outside perspectives that prevent us from loving the labor more than the outcome.

In Business, an Apology Without a Solution is No Solution At All

In business, an apology without a solution is no solution at all, says Kaarina Dillabough.

Injecting The Valentine's Day Spirit Into Social Media

While Valentine's Day typically celebrates romantic love, there are several ways to inject the day's spirit into social media to show respect and admiration.

Last-Minute Valentine’s Day Marketing Ideas

The good news for retailers this Valentine's Day is that consumer spending is on the rise. Here are some last-minute marketing ideas.

This is your life. Do what you love by @rustyspeidel

This is your life. You don't have to love your job. But you should love what you do. Rusty Speidel guest blogs on Lisa Gerber's blog.

Might Privacy Issues Spell the End of Social Platforms? |

Mary Barber explores whether privacy issues might be the death knell of social platforms; an issue all businesses must keep abreast of.

How To Give A Tweet-Worthy Media Interview

The last time you watched a major event on television—a presidential debate, the Academy Awards, the Super Bowl—did you have your smartphone within reaching distance?

Buying Gifts is a Lot Like Creating Content

Giving gifts is a lot like creating good content. Sure you can dash off a post, or recycle an old idea. But if you want to really engage people you need to put some energy and imagination into it.

Your Career and You: “Life's Journey-Finding Your Way”

Kirk Hazlett muses on the importance of making the right kinds of connections, especially with students.

Rock N' Roll Customer Service at Guitar Center

Adam Toporek relates an experience at Guitar Center in Winter Park that is a great example of service recovery, after the company initially dropped the ball.