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Updated by Jelena Cekic on May 13, 2019
Headline for 5 Ways AI and Chatbots Will Revolutionize Our Education in the Following Years Years
Jelena Cekic Jelena Cekic
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5 Ways AI and Chatbots Will Revolutionize Our Education in the Following Years Years

Our education is slow to change but as AI is becoming an everyday occurrence we can expect it to have a pretty radical impact on our education system.



In the last 20 years, technology has drastically changed the way we live our lives, the way we do business, and the way we learn. Artificial intelligence has impacted learning in great measure as teachers can now create personalized learning environments for their students and help them absorb knowledge.

On the other hand, chatbots have also presented themselves as valuable tools for technology-driven learning, as they improve student collaboration, interaction, and gathering information. And with the added benefit of AI-powered chatbots, things get a lot easier.

What’s even better is that people can learn how to build a bot easily without any programming knowledge, making this technology customizable and readily available to educators. Here are some of the ways AI and chatbots are revolutionizing education.


Automated test scoring

Automated test scoring

Written essays, online courses, and various educational tests can be really time-consuming when it comes to scoring and giving feedback. A single teacher can’t realistically grade over 500 essays and give relevant feedback that is insightful and helpful. The AI industry is already working on this problem.

By creating a system with machine learning and feeding it with many tests, it is now possible to score them through AI. Additionally, it will soon be possible for AI to give relevant feedback on essays and save teachers a lot of time.


Chatbot-aided learning

At the moment, chatbots are used as interactive tools that can complement learning and help with basic fact-checking. However, as AI solutions are becoming better and better their application becomes greater. Today the goal is to develop intelligent educational systems that give students personalized learning platforms that analyze their learning patterns and responses.

In a similar fashion, the best AI chatbots are used for learning, as lectures are turned into a series of smaller, more consumable messages that resemble a typical chatting conversation. The AI-powered bot constantly assesses student’s understanding and moves them to the next part of the lesson when they are ready.


Improved student feedback

Improved student feedback

Similarly to a teacher giving students feedback on their work, students also have to give their feedback on various learning courses. This is not a new concept and it has been around for more than 100 years.

Even though these surveys have been moved into the online world, they haven’t improved that much. The use of the best AI chatbots has led to a quality compromise between quantitative and qualitative survey research.

“With their conversational interfaces, the conversation can be customized to the personality and responses of a student, and from there, the AI chatbot can perform follow-ups, look for reasons, and logic behind answers.” – Avi Ben Ezra, CTO of SnatchBot.

By including more data sources including peer feedback, grades, self-assessment, and scientific research, it is possible to get a better picture of someone’s teaching performance.


Chatbots as a student information hub

Modem education is fast-paced with many things changing quickly and students having to be agile in getting the information they need about their programs, exams, and tests, while also taking the time to study and get good results on their tests.

For example, in colleges students are constantly asking teachers about their exams, different subjects, time of exams, lessons they have to learn, and so on.

Modern chatbots with the best AI can serve as information hubs where they can get all the information they need. Instead of sending emails to their teachers or looking to catch them somewhere on campus, they can get all the answers through chatbots, as teachers can easily add all the required information.


More immersive and effective student engagement

More immersive and effective student engagement

All students today are used to real-time messaging apps and social networks. Students also use them for learning and they have messaging groups where they communicate, collaborate, do research, seek help, and share valuable information that can help everyone in their learning process.

Now imagine all this but within a chatbot tool. It will be so easy for everyone to add new information and get it without disturbing anyone else. Furthermore, if someone doesn’t know something, the chatbot can easily go through the history and find the information they’re looking for if it’s available.

These are the 5 most obvious ways that chatbots are changing learning and will change it in the future. However, as technology keeps improving drastically each year, we can only expect even more benefits in the future and heavily technology-aided learning.