Matt Laurenceau
Should ITIL/ITSM be boring?
NO !! what are the most fun blogs you enjoy?
Great blog with tips and tricks about anything Service Management: Shift Left, Incidents, Problems, Changes, Assets, Contracts and Service Catalogs and a lot of focus on customer centricity
Social Support, Social Media for Service Management, IT Marketing Management and ITSM Consultancy
A cool, skeptical (sceptical) view of IT (information technology), its sillier moments, and especially those around ITSM (service management), ITIL V2 and V3, and CMDB
Core ITSM - What you really need to know about succesful ITSM
IT service management & IT asset management news and thoughts.
