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Updated by Ashley Cheng on Apr 09, 2019
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Ashley Cheng Ashley Cheng
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How to Close the Customer Feedback Loop with NPS

Listly by Ashley Cheng

And why negative feedback is most important?
https://usersnap.com/blog/close-customer-feedback-loop/

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Close the Feedback Loop: Why Negative Customer Feedback is Most Important.

Close the Feedback Loop: Why Negative Customer Feedback is Most Important.

How to close customer feedback loop with NPS and open-ended questions? What to do with detractors? Use NPS to understand and improve customer satisfaction.