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List of customer service resources #customerservice #goodcustomerservice
We welcome contributions from the community but suggested pages must avoid being overly self-promoting. We feature a list of resources available to companies wishing to improve their customer service on our website.
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The You Tube channel of Very Good Service. #verygoodservice Very Good Service is dedicated to companies offering good customer service. To share feedback with us, use hashtag #verygoodservice on your favourite social media channel or send a tweet to @verygoodservice with #goodcustomerservice
As service designers, we know that frontline staff members are key to any brand experience. They are the ones who interact with customers, respond to customer needs, and ultimately deliver the service. So how can we enable them to play their role naturally and with confidence, to better relate to customers, and to perform at their best in unanticipated scenarios?
Companies and individuals to improve the customer service performance of your company. Proposed by Very Good Service #verygoodservice - Always aim for your company to provide good customer service #goodcustomerservice
Social media has become the go-to channel for customers and brands to communicate with one another. The conversation can involve anything from questions to complaints to shout-outs, but whatever the context, brands must be ready to respond with stellar customer service. Below are 11 methods to providing customer service through social.
Customer service community on Google+ for professionals who want to share ideas, information, discussions and resources about customer service
Tweet that marked the beginning of a Chicago-based businessman's two-day Twitter tirade against a major airline early last week. His actions, it turns out, were pretty revolutionary-a blast of fuel to the fire under a corporate world that isn't adapting quickly enough to new trends in customer service.
Customer service resources on Twitter: identify resources to help companies improve their customer service. Via this twitter account, a couple of e-papers are published, based on best articles published by customer service experts.
Few things are truly more important to entrepreneurs and small business owners than getting and keeping customers. After all, you're not even in business unless you have products or services to sell and paying customers to buy them. So for many of us, customer service is no small thing.
CUSTOMER SERVICE In a tough economy, improving your customer service can be the key to survival. A company's reputation is only as good as the customer service it provides. Please a customer, and your client base will swell with relatives and neighbors who catch wind of your top-notch representatives.
How do your customers rate you? The pace of technology is ever-quickening. Offering second-to-none customer service could help your business to succeed no matter what the economic climate or latest technology craze. Here’s how...
It is customer service week 7-13 October 2013. Here are a few of the ideas of things that companies have done during the week and might give you some fresh ideas for 2014.
TrendSpottr helps users discover the most timely and relevant information about any topic from across the real-time Web. - this channel is dedicated to customer service resources tracking on Twitter
SupportVilla
All the Resources for Support and Customer Service Leaders Under One Roof
What are the key customer service skills? This page features the key customer service skills required to deliver great customer service. Items are organised them under 4 key steps of the customer service delivery process. In addition this presents further reading sources for people who wish to learn more about this topic.
This is a collection of articles and blog posts curated via the scoop it platform and presenting resources available to companies to improve their customer service
Customer service resources, an electronic publication: suggested resources for companies wishing to improve their customer service
customer service interview covering Very Good Service and verygoodservice.com #verygoodservice #goodcustomerservice Interview covers companies offering good customer service
This blog shares PricePerrott's thinking, advice and experience in some of the best, and worst, case studies in customer service delivery.