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Updated by Very Good Service on Jul 23, 2019
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Customer service resources

List of customer service resources #customerservice #goodcustomerservice

We welcome contributions from the community but suggested pages must avoid being overly self-promoting. We feature a list of resources available to companies wishing to improve their customer service on our website.


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Useful learning resource in the field of customer service

Association of Support Professionals-Tech Support Benchmarks & Best Practices

The ASP is a membership organization for technical support managers and professionals, specializing in support center research and Web-based support.

Customer service community on Geeklist

A customer service community powered by geeks

3 Ways Improv Training Can Improve Customer Service

As service designers, we know that frontline staff members are key to any brand experience. They are the ones who interact with customers, respond to customer needs, and ultimately deliver the service. So how can we enable them to play their role naturally and with confidence, to better relate to customers, and to perform at their best in unanticipated scenarios?

Customer Service Resources

Companies and individuals to improve the customer service performance of your company. Proposed by Very Good Service #verygoodservice - Always aim for your company to provide #goodcustomerservice

11 Best Ways to Provide Customer Service Through Social Media

Social media has become the go-to channel for customers and brands to communicate with one another. The conversation can involve anything from questions to complaints to shout-outs, but whatever the context, brands must be ready to respond with stellar customer service. Below are 11 methods to providing customer service through social.

Customer Service - Google+

Customer service community on Google+ for professionals who want to share ideas, information, discussions and resources about customer service

Will Social Media Help Kill Bad Customer Service?

Tweet that marked the beginning of a Chicago-based businessman's two-day Twitter tirade against a major airline early last week. His actions, it turns out, were pretty revolutionary-a blast of fuel to the fire under a corporate world that isn't adapting quickly enough to new trends in customer service.

Customer service - @VGSresources

Customer service resources on Twitter: identify resources to help companies improve their customer service. Via this twitter account, a couple of e-papers are published, based on best articles published by customer service experts.

The 51 Best Customer Service Tips For Entrepreneurs

Few things are truly more important to entrepreneurs and small business owners than getting and keeping customers. After all, you're not even in business unless you have products or services to sell and paying customers to buy them. So for many of us, customer service is no small thing.

resource: verygoodservice's blog

Add your Customer Service resource! Click here to add it now " This is a guest blog for people who have enjoyed the service provided by companies listed on - Visit - Critical Need Jobs: Browse recently posted Customer Service jobs - Weekly Customer Service Jobs - New Jobs direct to you.

How to Improve Your Company's Customer Service

CUSTOMER SERVICE In a tough economy, improving your customer service can be the key to survival. A company's reputation is only as good as the customer service it provides. Please a customer, and your client base will swell with relatives and neighbors who catch wind of your top-notch representatives.

5 Ways To Improve Your Customer Service

How do your customers rate you? The pace of technology is ever-quickening. Offering second-to-none customer service could help your business to succeed no matter what the economic climate or latest technology craze. Here’s how...

List of ideas for customer service week

It is customer service week 7-13 October 2013. Here are a few of the ideas of things that companies have done during the week and might give you some fresh ideas for 2014.

Top trends for - on TrendSpottr

TrendSpottr helps users discover the most timely and relevant information about any topic from across the real-time Web. - this channel is dedicated to customer service resources tracking on Twitter


All the Resources for Support and Customer Service Leaders Under One Roof

List of Key Customer Service Skills

What are the key customer service skills? This page features the key customer service skills required to deliver great customer service. Items are organised them under 4 key steps of the customer service delivery process. In addition this presents further reading sources for people who wish to learn more about this topic.

Customer service resources

Customer service resources on Google +

customer service resources scoops

This is a collection of articles and blog posts curated via the scoop it platform and presenting resources available to companies to improve their customer service

Customer service resources e-paper

Customer service resources, an electronic publication: suggested resources for companies wishing to improve their customer service

ContactPartners: Rewarding Contact

The customer contact strategies and solutions we craft help organisations build long-term, profitable relationships with their customers.

75+ service desk quotes & statistics: ITSM frameworks, standards & challenges

Empower your service desk with this treasure trove of all things IT service management (ITSM). Quotes on major ITSM trends, ITSM processes, popular ITSM practices, standards & frameworks, service desk KPIs and ITSM challenges included.