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Updated by Clariti . on Jan 21, 2019
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Clariti . Clariti .
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How To Choose The Right Business Communication Tool

With the amount of business communication tools in the world, it can be hard to choose the right one for your company. Here's a list of features and considerations to look for when deciding on an app.

1

Adaptability

Adaptability

Is the tool user friendly? Will employees find the tool easy to use?

2

Scalability

Scalability

Is the tool robust enough to include new users from new geographies and embrace new technologies?

3

Versatility

Versatility

Will the users be able to collaborate the way they want? Are features customizable?

4

Accessibility

Accessibility

Does the tool provide users access from anywhere?

5

Flexibility

Flexibility

Is the tool flexible enough to provide multiple modes of communication?

6

Robustness

Robustness

Will the tool reduce the workload of employees? Will it reduce the number of meetings?

7

Cost

Cost

Does the tool justify the price? Does it involve any training costs?

8

Archiving

Archiving

How much information can the tool hold? Can it hold an unlimited amount of conversation history?

9

Track and Trace

Track and Trace

Does the tool provide options for you to search? Is it easy to find the information you are looking for?

10

Bookmarking

Bookmarking

Does the tool provide easy ways to save information for later?