List Headline Image
Updated by Jeremy Dent on Apr 10, 2014
Jeremy Dent Jeremy Dent
7 items   2 followers   0 votes   111 views

Enterprise social media monitoring

Paid-for, buzz and sentiment, social media monitoring tools for larger organisations

Salesforce Marketing Cloud - Radian6

Canada-based Radian 6 works with brands to help them listen more intelligently to your consumers, competitors and influencers with the goal of growing your business via detailed, real-time insights. Beyond their monitoring dashboard, which tracks mentions on more than 100 million social media sites, they offer an engagement console that allows you to coordinate your internal responses to external activity by immediately updating your blog and Twitter and Facebook accounts all in one spot.

Collective Intellect - Oracle

Collective Intellect, which started out by providing monitoring to financial firms, has evolved into a top-tier player in the marketplace of social media intelligence gathering. Using a combination of self-serve client dashboards and human analysis, Collective Intellect offers a robust monitoring and measurement tool suited to mid-size to large companies with its Social CRM Insights platform.


Lithium monitors your search-specific mentions and sentiment in social media outlets and outputs them into easy-to-read graphs and numbers resembling the stock market. Lithium will aggregate information from a variety of platforms including blog posts and comments, Twitter, Facebook, Flickr and many others, and it’ll assess emotions surrounding your brand pre-, mid- and post-campaign so you can adjust your strategies accordingly.

Sysomos's Heartbeat

Sysomos’s Heartbeat is a real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations delivered using a variety of user-friendly graphics. Heartbeat organizes conversations, manages workflow, facilitates collaboration and provides ways to engage with key influencers.


Attensity360 operates on four key principles: listen, analyze, relate, act. Attensity360 will help monitor trending topics, influencers and the reach of your brand while recommending ways to join the conversation. Attensity Analyze applies text analytics to unstructured text to extract meaning and uncover trends. Attensity Respond helps automate the routing of incoming social media mentions into user-defined queues.

Website at

Monitoring Monitor goes online The social media Monitoring Monitor has gone online. Effective immediately, social media monitoring users and those interested will find a free platform under, where they can inform themselves about which providers are out there and what services they offer.

Webfluenz- Social Media Intelligence. Sophisticated Systems and Solutions

Webfluenz is a social media monitoring and analytics tool that offers robust sentiment tagging, influencer analysis, demographic breakup, consumer intent quotes, trending topics and more around a keyword/brand name mentions on social media. It also offers features to track competition and monitor campaigns. Plus a set of social media management capabilities including scheduling/posting on Twitter, Facebook and LinkedIn, engagement dashboard and highly advanced custom alerts.