CRM or Customer Relationship Management plays a vital role in any company’s success. If you treat your customers well and understand their pain points quickly, there is no doubt in building a long-lasting relationship with them. The companies and brands use various CRM tools for this purpose. Go through this infographic if you want to know where these CRM tools stand in the future, presented by Thomson Data, a leading B2B data solution provider based in Texas, USA. The Future of CRM in 2019: Stats & Trends