Working in HR requires an individual to perform a balancing act between protecting the rights of an employee while simultaneously, putting the company's needs first. As an HR manager, you must listen to the concerns of employees, but enforce company policies when needed. However, employees need to know that whatever concerns they raise with HR, it will stay confidential and be taken seriously. In the same way, whilst you serve the needs of top management, you are also required to monitor their actions toward staff and ensure regulations are being followed. An HR manager must be firm and willing to enforce boundaries, whether they are being pushed by employees or those in top management, to ensure the company continues to run ethically and legally.