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Updated by Nicole kristen on Dec 13, 2017
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Nicole kristen Nicole kristen
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Microsoft MS Dynamics CRM Implementation and Integrations

Listly by Nicole kristen

Microsoft Dynamics CRM is a competent and experienced Customer Relationship Management(CRM) package. As demonstrated by Microsoft, Customer Relationship Management passes on a widely inclusive point of view of each customer.

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Microsoft Dynamics CRM Overview

Microsoft Dynamics CRM Overview

Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.

What is Microsoft Dynamics CRM?

Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a Browser or by a thick client plug-in to Microsoft Outlook.

Some Benefits of Microsoft Dynamics CRM

  • Staff start to work more effectively and make better decisions because, using features such as Microsoft Dynamics CRM’s search filters, ‘advanced find’, and reporting tools, they can quickly and accurately access the precise information they need.
  • Your Marketing improves as Microsoft Dynamics CRM makes it easy to set up, manage, run, analyze, and refine campaigns. This in turn helps marketing staff get the best from their marketing spend, and improve campaign results.
  • Right from the start, the range of new features in Microsoft CRM 2011 such as dashboards, its enhanced familiarity, and role-tailored client help everyone who uses the system work even more efficiently.
  • You soon begin to win more business as Microsoft Dynamics CRM helps Sales and Marketing staff work together and improve the way they track and manage leads and opportunities.

What projects are included in Microsoft Dynamics CRM ?

An in-depth knowledge of an Microsoft Dynamics CRM project ensures all the critical components are well-covered. With this knowledge, you can increase your visibility and enhance your efficiency in drawing real connections among different components of Microsoft Dynamics CRM. We will also provide the complete material covering all the aspects of this project.

What are the Key Features?

Flexible Timings
Certified & Industry Experts Trainers
Multiple Training Delivery Models
Customize Course
24/7 Support
Hands On Experience
Real Time Use Cases
Q&A with Trainers
Small Batches (1to5) Flexible Payments
Job Support
Placement Assistance.

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Microsoft Dynamics CRM Material