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Updated by vamps-vedicsoft on Nov 12, 2017
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Hospitality Guest Engagement

VAMPS supports ubiquitous digital engagement via Mobile App, Wi-Fi Captive Portal, SMS, email and Digital Signage from the time of customer acquisition and through the entire customer lifecycle.

Hoteliers are always competing to attract new customers. It could be a five-star hotel chain providing five-start amenities, or just a small hotel ensuring a pleasant welcome and efficient service, properties are recognized and are successful based on their staff and the ability to satisfy their guests.

As hotels welcome guests all year round, each of them check-in with their respective set of expectations. Converting these one-time guests to loyal or repeat customers is essential in running a successful hotel. How do hoteliers do this? By using complex analytical solutions that help in understanding guest preferences.

In recent years wireless access to the internet has become the accepted standard for the hospitality industry; in fact 70%

3 Ways Concierges Can Use Technology to Craft Guest Experience

The role of hotel concierge has evolved over the years. Earlier a concierge was only needed to book transportation, make spa reservations/arrangements, and recommend the latest night life hot spots.

Hoteliers for many decades have focused on providing the best experience for their guests.

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As a hotelier, you’ve heard all the buzz around the power of mobility. It’s difficult to ignore it, considering your

Improve Guest Experience

Engage with your guest in real-time via the hotel app, hotel Wi-Fi network, digital signage, email and SMS from booking to check-out and beyond.

A long time ago, the hospitality industry had a simple role in people’s lives. It was an industry that catered

3 Wi-Fi Challenges Hotels Face and How to Overcome Them

For hotel guests, free WiFi is the most desired feature. However, hotels and hoteliers are still struggling to provide a