VAMPS supports ubiquitous digital engagement via Mobile App, Wi-Fi Captive Portal, SMS, email and Digital Signage from the time of customer acquisition and through the entire customer lifecycle.
Hoteliers are always competing to attract new customers. It could be a five-star hotel chain providing five-start amenities, or just a small hotel ensuring a pleasant welcome and efficient service, properties are recognized and are successful based on their staff and the ability to satisfy their guests.
As hotels welcome guests all year round, each of them check-in with their respective set of expectations. Converting these one-time guests to loyal or repeat customers is essential in running a successful hotel. How do hoteliers do this? By using complex analytical solutions that help in understanding guest preferences.
The role of hotel concierge has evolved over the years. Earlier a concierge was only needed to book transportation, make spa reservations/arrangements, and recommend the latest night life hot spots.