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Updated by Ivan Dimitrijevic on Oct 10, 2017
Headline for Snatchbot taking Europe and Asia by Storm
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Snatchbot taking Europe and Asia by Storm

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Berlin Bot Summit

On June 26, Berlin was the host of one of the largest chatbot summits in Europe. This was the main European event for all chatbot enthusiasts, and a lot of companies and professionals from all around the world payed a visit to the summit to network with important people and learn about the latest innovations and trends within the industry.

One of the brands that made a noticeable appearance was SnatchBot, a young company from Asia, based in Israel. Despite of the fact that this company was founded in 2015 by Henri Ben Ezra who is the managing director, the company started attracting attention right away. Not only did they participate in the summit, but they were also one of the companies that sponsored the whole event.

The SnatchBot company was initially focused on developing workflow tools, but soon after the company was founded, they switched to developing solutions that will allow enterprises to easily develop bots that they will use to improve their organizations. During this short period, the company was able to develop their SnatchBot platform that allows enterprises in various industries to improve employee interaction and customer engagement.

The company developed their platform for businesses rather than developers and it doesn’t require any coding to be used. Simply put, their goal was to enable companies to create chatbots on their own and use them as they wish, without needing any coding knowledge. This new approach is a hot opportunity for all businesses that have special needs to develop their own bots, without having to invest a lot of time or money.

Some of the key advantages of the SnatchBot platform is that it allows bots that are built to work seamlessly on various channels without any issues. Not only this, but this platform is also supported with a tracking tool, which allows an organization to track all the important performance parameters of the bot on multiple channels and in real time.

What was really amazing about the SnatchBot platform is the fact that it has so many useful integrations including Trello, Salesforce, Twitter, Twilio and other. A lot of businesses were amazed by all of the opportunities this platform has to offer.

On top of that, the company showed that they mean to do business with everyone, everywhere, given the fact that their platform is supported for many languages apart from English, including Chinese, German, Russian, Japanese, Arabic and many other.

During the summit, the people from SnatchBot talked about their platform and explained how it can be used and what benefits it provides to users. They explained that their biggest focus was on making everything simple and without any unnecessary complications. SnatchBot stated that they feel like this industry is still too limited, because bots are simply a complicated subject for a lot of non-related organizations, and that their goal is to provide things with a simple solution that people will be able to use easily.

Their web-based platform allows developers and enterprises to build their own bots easily, even if they lack the coding knowledge. Users just have to register on their official website and start building their own bot. The whole process is so simple that it resembles creating characters in video games. The first step is to give the bot a name and select a template for its interface and functionalities.

The SnatchBot company has demonstrated how their platform works during the summit and how it is possible to customize bot building using an interaction process. This bot-development platform demonstrated that it blends smoothly with an AI, while being accompanied by a comprehensive interface through which users can perform all the important customizations.

This is why the company has created their platform and why they are also a dedicated sponsor of this summit that gathers a lot of chatbot enthusiasts. This startup trend took the market by storm in 2016 and this wave is determined to bring chatbots closer to businesses and professionals alike. Apart from being a sponsor for the Berlin summit, SnatchBot will also be one of the key players at the next summit in Tel Aviv on November 16th.

The Berlin chatbot summit was a great success and it has shown that this industry has a bright future ahead. All business organizations that want to succeed need to adopt new technological advancements, and internet technology is now the main thing everyone is looking to acquire and utilize. Global implementations of smart chatbots could mean a complete change in the way customer support is handled online.

SnatchBot representatives have stated that their mission is to provide enterprises with easy solutions on which they can rely to quickly improve their business processes, and finally be able to implement AI technology and use it correctly. In their point of view, AI is already a developed technology, and even though there will be more advancements in the future, the time has already come for everyone to start using these solutions and improve their business results.

The organizers of the chatbot summit in Berlin stated that they were happy with how the whole event went over, adding that there are more and more people joining this wave and businesses looking to adopt smart chatbots to improve their results. The next step is to do the same thing in Tel Aviv on November 16th and present the industry to the Asian market as well, including Russia.

Since the big event in Berlin, a lot of startups and professionals in this industry are looking to join in during the Tel Aviv summit, as the potential for market expansion is great. A lot of industries could harness great benefits from similar solutions such as SnatchBot and these kinds of tools are applicable in healthcare, ecommerce, hospitality, the legal industry, the finance industry, customer service and many more.

The results of the summit show great potential and the summit organizers expect similar feedback in Tel Aviv during november.

  • I'm a CEO & founder of MyCity-Web - Digital Media & Online Marketing Agency, seasoned blogger and SEO/Digital Marketing consultant with years of experience. My skill sets include Social Media Marketing, Search Engine Optimization and blogging on a wide variety of topics.

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