Intelenet Global

Intelenet is a one of the leading global Business Process Outsourcing Company, committed to delivering our client’s strategic goals and helping them in enhancing, broadening, and deepening the relationship to add values. We at Intelenet Global Services provide end to end solutions to some of the world’s most renowned travel companies. We specialize in providing travel specific sales, customer service and back office operations for our clients.

We at Intelenet global has been managing and re-engineering Finance and Accounting services for clients across all industries for years, building domain expertise and a highly skilled workforce to deliver transformational change and help CFO’S achieve best in class practices and performance. Intelenet provides Finance & Accounting BPO Services which helps your company transform into a high-performance organization.

Intelenet is a leading Contact Center Management Service provider specializing in priority desk management, customer acquisition, maintenance, retention & collection

We leverage a mix of Social Media, Analytics, Mobility and Cloud based solutions to prepare comprehensive customer profiles, provide insight on historic interactions, in turn delivering accurate, timely information about each customer to an associate before the point of sale/ contact. This way- the customer is always at the center of the transaction, creating positive moments of truth and reducing the customer effort.

Business process management mainly comprises design, execution and monitoring. The key components involved in business process management are risk management, business process modeling, business process outsourcing, employee motivation and product inventory.

We at Intelenet deployed robotics solution that simplified the process workflow, reduced manual steps involved in contract rate disagreement, missing payments, remittance advice and general information queues, thus automating vendor help desk in turn resulting in improved productivity. Robotics Process Automation has capability covers various back-office functions entire employee life cycle, which offers our clients access to virtual workforce by automating manual processes, and supporting live agents with intelligent data/reports for decision making.

Intelenet Global Services is an end-to-end Solution Provider of Mortgage Services including default management and multi-layered underwriting. With award winning Mortgage Services Team at Intelenet, we deploy innovative solutions supported by LEAN/6-Sigma methodologies to transform the mortgage processes for some of the leading financial institutions across continents.

Intelenet’s Intelligent Robotics Process Automation enable healthcare providers to reduce cost of pre-collection operation, increase advisor productivity & drive greater focus on claims correction and resubmission.

Intelenet’s offerings to Banks & Financial Services providers are designed to specifically meet each client’s needs. We leverage our vast industry experience, understanding of various markets & verticals and our focus on analyzing & forecasting changing consumer behavior across various segments. Our services are focused on adding long-term value to our clients, helping them deliver quality service across various channels while maintaining a controlled environment that is compliant to all relevant regulations.

Intelenet Global Services is a leading global provider of business process services, powered by strong processes, consulting and technology to enable world-class customer management solutions. Intelenet operations consist of middle and back office skills and capabilities across customer contact, transaction and financial processing, and related consulting and technology services.

With Integrated Speech Analytics to yield higher revenue conversion and Data Analytics to build recommendation engines for Advisors, Intelenet is setting new benchmarks for travel process transformation.