Source: http://www.philgerbyshak.com/hire-right-sales-people/
Your sales team should have a passion for the business you’re in. If they don’t care about your products and/or services, they will not sell it to the customer. Period. Customers will move on if they are not given a passionate reason to buy the product.
Good salespeople will be able to figure out why a customer wants a product. Your sales staff should be able to connect to people on a personal level. Making a sale could depend on something such as babysitting for the client. The best sales person’s motto is “Whatever it takes.” Clients who are comfortable with your sales staff will spend more money now – and in the future.
Understanding how you want to do business is an important aspect of your sales team. Knowing what you want makes your sales team an extension of yourself. This also ensures that nothing avoidable goes wrong during the sales pitch to a client.
CRM mobile technology makes it easy for everyone to stay in touch at all times. It also makes it easier for your sales team to stay in touch with clients. In other words, your sales team has no excuse for not being in touch with both yourself and the clients at all times. Email. Cell phone. Twitter. It shouldn’t matter. Be available – and respond!
The sales staff should be good, no they should be GREAT, at critical thinking. Closing a sale can often times rely on being able to think on the fly. Saying the right thing at the right time can cause a customer to spend their money on your product. Calling you to get an OK on a business deal may not be possible at all times.
