icollectltd
If you have a business to run, it's important to choose a courier service that will understand and aim to work with your business needs. Here are 10 things to look out for when choosing a courier company for your business.
Being a business owner, you must be pretty busy running it. All the accounts, the technicalities, the marketing, customer services and sales. So why would you spend unnecessary time with a delivery company? Choose a company that makes it easy for you to manage. When things get complicated it causes a rippled effect where it will inevitably affect your customers. That's something we DO NOT WANT. Keep it simple and sweet.
Keep a look out for a company that allows as many orders as you wish. You want your business to be ever expanding, so why should a courier company stop that from happening?
Allow your customers to choose a convenient time for them to receive their parcel. Let's face it, people have lives to live, and they're not always available. By giving them a choice, you'll have happier customers and repeat business. So, choose a courier company that gives you this luxury.
We hear so many stories about a parcel never being delivered, or being delivered a week after it was due. Make sure your company does not have to suffer complaints by choosing a reputable courier company that provides a promise to have your items delivered on time. Check out i-collect, they are known for their impeccable timing.
Allow your customers to track their parcel and track them yourself by making sure your courier company has this available.
Having your items delivered to a customer is an important part of your business and the details cannot be overlooked. If something doesn't go according to plan, you need to know that you are in safe hands and that there is someone on the other side who is available to help you at all time.
Does your courier offer insurance? What if something goes wrong during the logical side of things and you lose your product or it becomes damaged? You'd rather be safe than sorry, so make sure you ask your chosen company whether they are insured.
If you're an online based company it's very important to choose a courier service that offers FULL flexibility. You need to keep your customers happy, and for you to do that, you need to ensure that you consider their needs. A good courier will understand this and offer this to you as part of the package.
Choose a company that will help your business be cost effective. Extra tip: have a budget set aside for this and discuss it with your chosen courier service.
When choosing a courier service provider, it's important to know whether they have an online log in system. This will enable you to be in control of your packages.
