List Headline Image
Updated by WhatUsersDo on Oct 07, 2016
 REPORT
5 items   1 followers   0 votes   161 views

Flashback Friday: Best Articles in UX This Week (Oct 3-7)

What's the best of UX this week? We cherry-picked the most shared articles from around the web.

If you want to stay on top of UX trends, then you've come to the right place!

Want your article to get featured? Let's chat on Twitter.

Mobile Banking User Experience Drives Usage

By Jim Marous

Research finds that mobile design and customer experience ratings are strongly correlated to mobile deposit app adoption and usage.

UX Design & Digital Storytelling: Why Story Is Central to User Experience

By Ashley Taylor Anderson

What does UX design have to do with digital storytelling? More than you would think. Learn why reframing your UX thinking around story is valuable.

UX is brand experience

By Ana Crespo

A few months ago, a friend was planning to catch a plane to visit London. We were on the phone, discussing her arrival as she tried to check-in online. “The airline redesigned its website, it’s beautiful, but I can’t find where to do the check-in online”, she complained.

The “Secret Sauce” 15 Brands Use to Remain Sticky with Customers

By David Brier

Everyday, I build brands (like the ones you see above) that get the attention needed to attract new customers. Yes, customers will remember their brand experience. But after that, how will they remember your brand?

Net Promoter Score: What a Customer-Relations Metric Can Tell You About Your User Experience

By Therese Fessenden

NPS is a loyalty metric that correlates well with perception of usability, is easy to understand and administer, but has limitations for understanding and evaluating UX when used in isolation.

  • Listly By

    WhatUsersDo was set up in 2008 so anyone, in any size or type of organisation, can remotely gather user research from across the world with real people.

    Today our remote user experience testing platform is used by leading organisations such as Tesco, Virgin Atlantic, Money Advice Service and Standard Life to radically improve their understanding of peoples’ digital experiences and to drive conversions through insight (rather than just rely on hunches, instinct or opinion).

  • Tools