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Updated by patlive on Oct 10, 2017
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Journey Mapping: Where Your Customer's Story Begins

You may have heard the term "customer journey mapping" tossed around. Whether you read about it on a popular business site or on a blog, you may be considering making a map of your own. But where to start? We've gathered up all the resources available on our blog to help you learn more.


Customer Journey Mapping Will Change Your Business

Customer journey mapping is gaining prevalence in the business world. Learn more about building your own map to create a better customer experience.

Parenting and Customer Journey Mapping Are A Lot Alike

If you are a parent of a caregiver of any kind, you are prepared to build a winning customer journey map. Here's how the two are more alike than you think.

Your Customer Experience is About to Get Way Better

Bringing in new customers to your business is tough, but keeping them happy is even tougher. Learn the fundamentals that delight.

This Quiz Will Tell You if You Need a Customer Journey Map

Think you're ready to create a customer journey map for your small business? Take our super quiz to find out if you're prepared.

The Importance of Customer Touchpoints in Journey Maps

Customer touchpoints are the cornerstone of a successful journey map. Here's how to find your customers' touchpoints and create an experience that delights.

PATLive's Free Customer Journey Mapping Guide

Download our free ebook for a step-by-step guide to customer journey mapping.