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Updated by Net Technical on Apr 22, 2016
Headline for Types of IT Support Available for SMEs
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Types of IT Support Available for SMEs

For any small business in 2016, a range of different technologies and IT systems are an essential for moving the business forward and increasing productivity. However, as many SMEs do not employ an in-house IT team, it’s important to outsource IT support to the experts, making sure that all systems are in working order to prevent downtime. IT support services for SMEs include:

1

Network setup

Network setup

Most small businesses lack the resources to setup a network and oversee network administration on a regular basis. In this case, it’s much more cost effective to outsource this work to an IT support company rather than employing in-house IT staff full time.

2

Network security

Network security

Network security is extremely important for any business. It can pose a big challenge for many SMEs, but it’s vital to ensure that IT networks are safe from cyber threats. By outsourcing IT network security to a specialist IT support company, businesses can be sure that they are protected from the latest threats and that their network is monitored at all times. An important part of network security is making sure that business IT networks are continually updated with the latest security patches, intrusion detection systems and firewalls. Network security is essential for making sure all data stays secure.

3

Data support

Data support

Losing important data can be potentially fatal to SMEs, so data backup and recovery support is a must. IT support providers can offer data backup and recovery services to help businesses ensure that their most important data is secured safely and can be obtained at any time, even in the event of disaster. Cloud data solutions provide a much more cost effective option to keeping business data safe.

4

Day-to-day end user support

Day-to-day end user support

In the case of employees encountering an IT problem, a business IT support package ensures that help is on hand to make sure productivity is affected as little as possible.

5

Proactive monitoring

Proactive monitoring

Proactive monitoring ensures that any potential IT problems are spotted and dealt with before they come to a head. By enlisting proactive monitoring services from an IT support company, SMEs can stand to hugely reduce the potential for downtime that could be the result of an unexpected IT system crash.