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Updated by Susan K. Daniels on Oct 14, 2019
Headline for Customer Relationship Management (CRM) Software as a Service (SaaS)
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Customer Relationship Management (CRM) Software as a Service (SaaS)

Sales CRM software that helps you sell smarter, better, faster. Reach out to prospects at the right moment and engage them across every channel.

Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers.

The CRM approach tries to analyze data about customers' history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth.

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Asana

Asana

Asana | It’s free to use, simple to get started, and powerful enough to run your entire business. Sign up for free today. Asana is the easiest way for teams to track their work.

Best Enterprise CRM Software System Features and Future Trends | MarTech Advisor

Even though CRM is a mature industry, it is one that’s constantly evolving and innovating! Advancements in technology have led to a new level of enhancement of CRM software features and functionalities, capable of quantum changes in productivity, efficiencies, and ultimately - customer experiences.

In this maze of technology advancements and every new ‘next best thing’ in CRM system features and functionality, what should you, as the leader of a high-growth business, be prioritizing when it comes to evaluating CRM readiness for 2020 and beyond?

Business 2 Community - Top Trends, News & Expert Analysis

Business 2 Community covers breaking news and top trends in Social Media, Digital Marketing, Content Marketing, Social Selling, Social Business and More.

Connect with your audience. Make a living doing work you love.

Get the automations and email marketing tools you need to grow your blog and business. Join 19,000+ creators and try ConvertKit today.

dapulse

dapulse is the Intuitive Management Tool | The best tool is the one that your team actually uses, and dapulse comes with built in addiction. Get addicted to turning things green.

Desk.com | Customer Service and Helpdesk Ticket Software

Desk.com | Customer Service and Helpdesk Ticket Software Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Drip Ecommerce CRM (ECRM) - Marketing Automation for Ecommerce

Drip is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale.

Drip Ecommerce CRM (ECRM) - Marketing Automation for Ecommerce

Drip is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale.

Email Marketing - Marketing Automation - Small Business CRM

Integrated email marketing, marketing automation, and small business CRM. Save time while growing your business with sales automation.

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HappyFox

Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Bring email, web, chat and phone requests together painlessly.

HighriseHQ

HighriseHQ | CRM Software for small business. Highrise makes running your business easy. Share tasks, notes, deals, email history, and more with our CRM Software for small business.

Insightly

Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide.

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is IT help desk software used by 100,000 organizations, 750,000+ technicians, and 186 countries. Try our 30-day free trial today.​

Marketing 360®

Marketing 360® | #1 CRM Software® For Small Medium Sized Business. Full Marketing Automation and Integration Across Platforms.

NetSuite

NetSuite for mid-sized businesses adds advanced accounting, customer relationship management, and SFA to the NetSuite family

Ontraport | The Only Software That Turns Your Business On

Automate, connect and optimize your marketing with Ontraport — the CRM and marketing platform designed to turn your business on.

Ontraport | The Only Software That Turns Your Business On

Automate, connect and optimize your marketing with Ontraport — the CRM and marketing platform designed to turn your business on.

Publi.sh

Publi.sh is a curated selection of the best marketing ebooks and guides online. All guides can be viewed for free with one publi.sh account.

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Quip

Quip

Quip changes the way teams work together. Real work gets done, faster, smarter.

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Quip

Quip

Quip changes the way teams work together. Real work gets done, faster, smarter.

Sales CRM & Pipeline Management Software

Pipedrive is a CRM & pipeline management tool that helps you focus on actions that matter. By sales pros, for sales pros. Grow your business now with Pipedrive.

Salesforce.com

Salesforce.com | The Customer Success Platform To Grow Your Business. Build more meaningful and lasting relationships and connect with your customers across sales, customer service, marketing, communities, apps, analytics, and more using our Customer Success Platform. Try for Free.

Service Business Scheduling Software | Jobber

Jobber's service scheduling software is the most efficient way to organize visit scheduling, quotes, invoicing, billing and your team. Take the tour to learn how.

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Slack

Slack

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.