Jakarta, Indonesia- Despite the need of telecommunications in today’s time, phone etiquette is still a big issue among people. Whether at work, at home, or on your mobile phone, here are 7 solid telephone etiquette tips everyone should be displaying at all times. Here are the following repeated steps that XL Axiata Axis Capital Group Jakarta Indonesia has written down for you to review and practice:
A) When in the office, always answer a telephone by saying: “Hello/Good Morning, ------ Department, --------- speaking.”
B) From a cell phone, either simply say Hello, or state your name, Hello, Syndi Seid here. Do not answer by using words such as “yeah” or “yes.”
C) When placing a call, always state your name along with the name of the person you are calling. Example: “Hello, my name is John Doe from XYZ Corporation. May I please speak with Ms. Jane Smith?”
