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To add that extra touch to what your product delivers, it's essential to show the customer the value that your products bring in. This not only justifies your pricing, but also gives you the chance to differentiate yourself from your competitor!
What would do better for your business? Live chat or Phone support? There are many channels through which customers online can connect with your business such as email, phone or live chat. In order to provide great customer service, the business needs to reduce the effort of the customer to the maximum.
Technology is rapidly evolving, and businesses across the online world are embracing technologies that influence the customer's purchase and loyalty decisions. These tools are designed to enhance the customer's experience and provide the organisation with the option to do more for the customer.
In today's fast paced world, rapidly improving technology is changing the world and making it a smaller place. Technology and communication play a colossal role in our day to day lives. Science and technology have developed so much that people in different parts of the world can see, communicate with each other through live video chatting.
The aim of any online business is to attract customers, provide a very positive experience for them and inspire loyalty. This ensures that a customer will keep coming back, as well as telling other people about your business.
Customer service plays a crucial role in expanding and improving a business. It involves solving a customer's problems to help him/her have a better shopping experience. In today's world, a lot of people all around the globe prefer to do their shopping online, as it is much more convenient and easier than going from shop to shop looking for the products they need.
Co-browsing software is the up and coming, next big online craze. It is a software using which two people can access the same screen even though they may be miles apart. You might ask, how's that any different from screen sharing? I'll tell you how. For screen-sharing, you'll have to download additional 3rd party software.
The ability to project your screen onto other devices in different parts of the world is truly a remarkable technology.Co-browsing is a relatively new technology when compared to screen sharing . Tech-savvy people all around the world, cannot differentiate between the two technologies yet. You can't really blame them.
Online shopping has become a major part of our lives today. It's convenient, hassle-free and delivered right to your doorstep. This doesn't seem so bad at all! Yet, in the days before Co-browsing and other fantastic technology available today, there were a growing number of cases where potential customers just abandoned their shopping carts without making any purchases.
Nowadays, everybody's talking about live customer service. Live customer service has forever changed the way we shop online.We all know that it has plenty of uses in today's inter-connected world. It has made shopping online a much more enjoyable experience.
