Evangelists vs Influencers. Whats the difference and how you can leverage both groups when building your community.

Hidden psychology/Gamification & Simple tweaks to increase signup and engagement in online communities

Be Present!

Don't just manage your community... Be a part of it! Strategies to make your community feel inclusive.

Where's the FUN in Community Management?!

What do you love most about your job? How do you keep things interesting and fun while looking at your screen all day? What are some sites/accounts that give you a good laugh in the middle of a busy workday? Let's share these tips with one another to help prevent "dashboard-burnout."

What are Video best practices in Community Management?

Online video has the potential of higher audience engagement levels that text alone, but presents its own challenges including technical, content, communication, consistency, and performance metrics. How do you decide what type of video activities and campaigns to do in your online community management? What are your best successes, mistakes and lessons learned, thought influencers you learn from, and opportunities you wish to share?

Social Media Management Systems - Recognizing the need and Making an informed decision.

Social media management tools are growing, both in terms of feature sets and the number of vendors in the space. The sheer growth of the online platform vendor arena is a reflection of not only the growth in social media itself, but also the accumulating challenges faced by corporate social media teams to effectively and efficiently run their programs.

Dissecting the CM Playbook

What should it include? Why is it important? Who should write it? What value does it bring to your business, if any?

It's Not You, It's Me.

How to reinvent your personal brand after a loss (of that job, big client, networking relationship, etc.) that leaves you feeling stuck, rejected, and discouraged. Obtain practical and effective tools and techniques to help you stay inspired and motivated to keep building your platform while having fun doing what you love.

How Google+ can help you get closer to your community. Tips and tricks for motivating the masses.

interactiveAmy, Google Chicago's community manager will discuss the Google suite of products and how they can help you work smarter to build community and and off line!

What can one Community Manager learn from another?

Is there value in collaboration and if so what and how?

Anyone got any case studies? Have you found overlaps between distinct communities? How have you benefited? How has the community benefited?

Community Insights Gathering Best Practices

Is anyone doing this well? I've interviewed many a social listening company and no one has been able to show us how to do this well. How do you gather and then use the discussions in your communities to find trends in the discussions to make product and marketing decisions.

Engaging and leading internal corporate employee communities

With the rise of social business and next gen intranets, what strategies do you use to engage, grow and demonstrate the business value of collaborative and connected employee communities?

Community Management for Big Brands - playing nice with legal, guardrails and rules of the road.

As a Community Manager for a large CPG brand with a distinctive voice, I am tasked with maintaining an editorial calendar and responses within brand guidelines. It would be great to connect with others in similar situations to share best practices and sources for content that create great engagement and Fan sharing.

Press My Buttons

What I've been taught from a decade in the community trenches for the niche, hyper passionate video game industry

Knowing when to pull the plug: Measuring the health of your community

All communities go through a lifecycle - they're born, they grow, they hopefully have a long and healthy life, but eventually a community's health declines and we're faced with the difficult decision of what to do next. I'll share the factors that go into the Community Health Report created to monitor the health of communities at a global professional services firm, and I would love to hear how others measure community health, and what criteria must be met before you would pull the plug.

Regional/Retail Presence

I'd love to speak with anyone that is empowering field employees at multiple locations to amplify the brand & connect with their local marketplace through social technologies.