Ashish Gupta
A list of some fantastic examples where help content has been delivered via a compelling experience that improves usability, stickiness, urge to use, and word of mouth of getting started content.
Stack Overflow is a question and answer site for professional and enthusiast programmers.
Great UI and extremely intuitive navigation of Google's Help content published for any of the products listed via this page.
Colorful, catchy, and lucid design of landing page of tutorials for Adobe Creative Cloud products.
Over the course of time, it's easy to unintentionally create multiple sections, elements and features which all perform the same function. It's basic entropy - things start falling apart over time. Keep an eye out for duplicate functionality labelled in various ways, as it puts a strain on your customers.
How many slaves work for you? There are 27 million slaves in the world today. Many of them contribute to the supply chains that end up in the products we use every day. Find out how many slaves work for you, and take action.
Ashish has several years of experience working with content. He is a technical communicator and a community builder by profession; UX advocate and a quality champion by nature; and a Chemical engineer from IIT Bombay by academic qualification.
In his spare time he likes to spoil his son silly, test workflows, identify usability enhancements and new features in software that he uses, and indulge in the online communities. Other interests areas in which Ashish dabbles are Instructional content, eLearning, social media, SEO, project management, life skills, watching soccer, fantasize about running long marathons some day, and occasionally trekking in the Himalayas.
