Marc Thomas explains why he co-authored the book. Ed Walker outlines the discovery of a hidden stash of photos in Cardiff and how offline and online came about.
Hannah Waldram explains her thinking about social interactions and offline meetups.
Marc Thomas and Hannah Waldram discuss user interaction from the ’10 principles for successful online communities’.
Hannah Waldram and Ed Walker discuss calls-to-action and how to get people involved. Ed Walker explains ‘top-down’ vs. ‘bottom-up’ campaigns.
Maliza Booysen explains how communities recognise and reward key individuals.
Marc Thomas, Hannah Waldram & Ed Walker discuss how communities interact and how to deal with people who engage negatively with the community.
Hannah Waldram explains how the different stories highlighted in the book are strung together and how this contributes to defining what a community is.
