Onalytica
Using Big Data correctly can be a great way in which to improve customer experience. Here are the top 50 thought leaders on Twitter within the #BigData and #CX conversation - a great reading list!
Click through the link to see the full top 100.
Source: http://www.onalytica.com/blog/posts/big-data-and-customer-experience-top-100-influencers
CX Journey™ | http://t.co/y6qpA9rAtP | @cxjourney | #CXPA SoCal Local Networking Event Lead | Ghost writer | #cxo #voc #custserv #empexp #leadership
Coauthor of Outside In and customer experience expert. I focus on human-centered design and the organization complexities that influence customer interactions.
(Somewhat) opinionated business software industry veteran, aspiring historian, and (part-time) cycling junkie. #BrentfordFC & #GamecockFB fan.
Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!
VP of Customer Experience at Verint. Passionate about making the world a better place for customers. Opinions expressed are my own.
Senior Analyst in Forrester's Customer Experience Practice, covering CX culture, design & strategy / Boston Super Dog part owner, Best of Boston 2012
Constellation Research Founder, Provocateur, Keynoter, Disruptive Tech, Innovation, Biz Model Strategy, Author, Contract Negotiator Dominate Digital Disruption!
Mktg prof. w/ initiatve & tenacity balancd w/ creativity. #CXO & #BigDataMgmt Chat lead. #IBMer & 2013 HuffPost Top 100 Social #CustServ. Tweets my own.
Disruptive Technologist. Change Agent. Coach. Intrapreneur. Visionary. Leader. TEDster. Optimist. Mom. Work @OracleSocial. Views are my own.
Personal account for Jonathan Browne.
'Life is not about waiting for the storm to pass... it's about learning to dance in the rain.' :-)
The People Skills Coach™. Speaker, Trainer. Founder #PEOPLESKILLS Chat.
Customer Service, Teamwork, Leading Change. MA Org. Psych. http://t.co/ZbmX1AHIbC
VP Digital Marketing. Tweet on #cx #cxp #cmo #bigdata #custserv #analytics. All views expressed are my own.
CCO at @TCELab and President of B.O.B. Scientist, blogger, author on customer experience management (#CEM), #bigdata, #analytics, #patientexperience
Sr. Writer/Analyst by trade | I tweet about customer service (#custserv); #leadership; #ITSM, #IT and #tech; Saab cars; #golf | Tweets are my own.
Bestselling Author, Keynote Speaker, Strategic Performance Consultant, and Analytics, KPI & Big Data Guru
I tweet about Customer Experience Management, Product Marketing, Customer Satisfaction Analysis and WoM Advocacy. http://t.co/HV7KpO7q
Customer Service & Social Business Strategist - Author, Keynote Speaker - Tweets on #custserv #cx #socbiz - Delivers A Pretty Mean Workshop Too!
VP of Customer Experience. Focused on feedback, success measurements, follow-through, teams + org development. Zumba, Steelers! Tweets are mine...
Product @MutualMind, Strategy @BuzzShift, Founder @DataNarrate; @DigitalDallas VP Partnerships; @DFWBurger; #Dallas, #Denton, #dad, #Christian. Tweets my own.
Helping Oracle articulate the power of engineered systems, Oracle Cloud, Fusion, Simplified IT and much more as Chief Communications Officer; Forbes columnist
Dir of Content/Mktg @MITX. Startup Enthusiast. Founder/Host @StartupSitdowns. Former #SportsBiz guy. Husband. Father. Doggy Dad. Boston sports nut. RI native.
recovering librarian & researcher @Verint. all views expressed are my own; even those I'm retweeting. #wfo #voc #cxp #cem #bigdata #custserv #marketing #compete
Marketing Director, Retail Financial Services, Verint.
#retailbanking #branch #bank #compliance #custexp
#wfo #voc #bigdata. All tweets are my own.
Happily cynical suburban dad. Runner, cyclist, cancer fighter. BMA Chicago volunteer. IBMer; hosts #BigDataBytes, Talking Big Data & @IBMbigdata. Content=mine.
